Faizan Maqbool Jan

Crafted over 50 SEO-optimized blogs and articles for various clients, driving a significant increase in organic traffic. Collaborated with startups to maintain consistent brand voices.

Trained and fine-tuned large language models using NLP techniques, ensuring high-quality data annotation and alignment with ethical AI principles. Collaborated with engineers and linguists to refine training datasets and improve model accuracy.

Spearheaded marketing campaigns for graphite, marble, and natural stone products, focusing on durability and sustainability. Developed trade partnerships with quarries and eco-conscious brands.

Delivered exceptional frontline support, resolving over 95% of customer inquiries within SLA. Promoted to Senior Executive for mentoring team members and optimizing processes.

Specialized in marketing, customer relationship management, and strategic business operations, with coursework in data analysis, organizational behavior, and digital marketing. Applied theoretical knowledge through case studies, internships, and projects. Strengthened critical thinking, leadership, and communication skills, preparing for cross-functional roles in dynamic business environments.