FJFaizan Maqbool Jan
@faizanmaqbooljan
Dynamic multidisciplinary professional merging AI innovation and multilingual communication.
IndiaWhat I'm looking for
I am a dynamic multidisciplinary professional passionate about merging AI innovation, multilingual communication, and creative storytelling to solve problems and amplify brands. My journey has been defined by a commitment to lifelong learning and crafting human-centric solutions at the crossroads of technology, language, and empathy.
In my recent role as an Advanced AI Data Trainer at Invisible Technologies, I optimized AI model performance by training and fine-tuning large language models using NLP techniques. I collaborated with engineers and linguists to refine training datasets and improve model accuracy for global client use cases. My previous experience as a Marketing Expert at L-Crystals allowed me to spearhead marketing campaigns that emphasized sustainability and luxury, while my time at Concentrix honed my customer support and leadership skills, achieving significant improvements in service quality.
Experience
Work history, roles, and key accomplishments
Freelance Content Writer
Self Employed
Apr 2019 - Present (6 years 2 months)
Crafted over 50 SEO-optimized blogs and articles for various clients, driving a significant increase in organic traffic. Collaborated with startups to maintain consistent brand voices.
Advanced AI Data Trainer
Invisible Technologies
Jan 2023 - Jan 2024 (1 year)
Trained and fine-tuned large language models using NLP techniques, ensuring high-quality data annotation and alignment with ethical AI principles. Collaborated with engineers and linguists to refine training datasets and improve model accuracy.
Marketing Expert
L-Crystals
Apr 2019 - Jan 2023 (3 years 9 months)
Spearheaded marketing campaigns for graphite, marble, and natural stone products, focusing on durability and sustainability. Developed trade partnerships with quarries and eco-conscious brands.
Customer Support Executive
Concentrix
Aug 2017 - Apr 2019 (1 year 8 months)
Delivered exceptional frontline support, resolving over 95% of customer inquiries within SLA. Promoted to Senior Executive for mentoring team members and optimizing processes.
Education
Degrees, certifications, and relevant coursework
AUArni University
Bachelor of Business Administration, Business Administration
2013 - 2017
Specialized in marketing, customer relationship management, and strategic business operations, with coursework in data analysis, organizational behavior, and digital marketing. Applied theoretical knowledge through case studies, internships, and projects. Strengthened critical thinking, leadership, and communication skills, preparing for cross-functional roles in dynamic business environments.
Availability
Location
IndiaAuthorized to work in
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