Domenique Schutte

Managed daily lodge and bar operations including stock control, POS, cash-ups and monthly finance reports, and hired, trained and scheduled staff across bar, kitchen, reception and housekeeping. Planned and executed events and managed guest bookings and activity arrangements to maintain high service standards.

Scheduled flights, managed confirmations and rescheduling while coordinating with instructors and clients, and maintained organized booking records. Attended site 4 days per week to handle customer sign-ins, process payments and enforce safety protocols.

Supervised online exams to ensure academic integrity by verifying candidate identity and system readiness and documenting irregularities. Provided technical assistance during exams and produced incident reports to maintain compliance.

Managed accommodation, kitchen and bar operations and oversaw bookings, check-ins/outs and guest special requests to uphold service standards. Trained and supervised staff, implemented cost-saving measures and coordinated marketing campaigns to boost bookings.

Updated historical financial records (2018–2022), processed invoices, tracked expenses and reconciled accounts to prepare accurate financial records. Prepared documentation for tax and audit submissions.

Processed customer orders, created sample requests and maintained client accounts while administering ECOs, NPIs, NPRs and NCRs. Managed inventory and logistics using Syspro and ensured compliance with Incoterms and labeling standards.

Managed inventory control, stock issuing and job preparation while handling procurement, petty cash and financial records. Coordinated installation schedules and resolved customer complaints to ensure timely delivery.

Managed bookkeeping for multiple companies including invoicing, reconciliations, payroll and VAT processing, and coordinated audits to maintain statutory compliance. Prepared financial reports and maintained organized records for tax purposes.

Awarded a TEFL/TESOL certificate from ITT International in 2020 for teaching English as a foreign language.

Completed training in Import & Export and Incoterms through the School of Shipping in 2020.

Completed Xero bookkeeping training in 2019 focused on the Xero accounting platform and bookkeeping workflows.

Completed a course in Parts, Warehousing & Inventory Management via Udemy in 2018.

Completed a Business Administration & Management program at Millpark Education from 2015 to 2016.

Completed Matric (National Senior Certificate) at Hoërskool Florida in 2011.