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Diệu Ly Phạm

@diulyphm

Automation tester skilled in Java Selenium, manual and mobile testing.

Vietnam
Message

What I'm looking for

I am seeking QA roles focused on automation (Java/Selenium) and mobile testing, in collaborative, international teams where I can grow technical skills and contribute to high-quality web and mobile products.

I am an automation tester with hands-on experience building automation frameworks and source code from scratch using Java and Selenium, plus mobile testing with Appium. I have contributed to multiple projects across management, appointment/inventory, booking and rental domains, performing both manual and automated testing, API testing and database validation.

I collaborate effectively with international teams using English and Japanese (JLPT N2), have experience translating requirements in client meetings, and have delivered reliable test coverage that improved product quality across web and mobile platforms.

Experience

Work history, roles, and key accomplishments

SV
Current

Automation Tester

Skylab Vietnam

Mar 2025 - Present (7 months)

Developed Java+Selenium automation frameworks and built test code from scratch for web applications; performed manual and database testing to ensure feature coverage and quality across management and appointment/inventory systems.

HJ

Software Tester

Heligate JSC

Aug 2024 - Mar 2025 (7 months)

Executed manual and automated tests using Selenium for booking and rental service domains, created test cases, logged defects, and supported client meetings with English–Japanese translation.

NJ

Software Tester Intern

NAL Vietnam JSC

Sep 2022 - Oct 2022 (1 month)

Executed test cases, analyzed results, and reported defects while collaborating with cross-functional teams to improve product reliability during short-term QA engagement.

VH

Appointment Booking Specialist

Vinmec International Hospital

Nov 2021 - Sep 2022 (10 months)

Managed incoming patient calls and appointment scheduling, maintaining high customer satisfaction through timely, empathetic service and efficient request handling.

PT

English Tutor

Private Tutor

Nov 2015 - Nov 2021 (6 years)

Provided one-on-one English instruction for primary and middle school students, prepared learners for Cambridge KET and PET exams, and supported homework and test preparation.

AL

Customer Service Representative

APAX Leaders

Aug 2018 - Aug 2021 (3 years)

Handled customer inquiries and promoted courses while supporting foreign teachers as homeroom teacher, tracking student progress and communicating with parents to improve retention.

AC

Teaching Assistant

AMES English Center

Jun 2018 - Dec 2018 (6 months)

Assisted foreign teachers with classroom management and provided language support to students to reinforce lesson objectives and improve comprehension.

Education

Degrees, certifications, and relevant coursework

HU

Hanoi University

Bachelor of Russian, Russian

2015 - 2021

Completed a Bachelor of Russian program with coursework supporting language proficiency and analytical skills relevant to software testing and international collaboration.

Tech stack

Software and tools used professionally

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Diệu Ly Phạm - Automation Tester - Skylab Vietnam | Himalayas