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Diksha Tiwari

@dikshatiwari4

I manage collateral operations, margin calls, trade settlement, and reconciliation for financial clients.

At State Street, I manage collateral operations for bank and fund clients, processing daily cash and securities margin calls, reconciling balances, and resolving trade and booking discrepancies.

I've also supported client growth and banking operations at Investing Daddy and Bandhan Bank, bringing experience in risk profiling, KYC, fund transfers, cheque clearing, and customer relationship management.

Experience

Work history, roles, and key accomplishments

Current

Associate 2 - Collateral Management

Current

State Street

May 2022 - Present (4 years 4 months)

Mitigating credit risk by managing collateral exchanges and processing daily margin calls for bank and fund clients. Reconciling collateral balances, investigating discrepancies, and collaborating with trading desks to resolve booking issues.

Collateral Management Margin Calls Trade Settlement Reconciliations SSI Euroclear Swift DTCC Bloomberg Terminal Excel Power BI SQL

Business Development Manager

Investing Daddy

Feb 2020 - Dec 2020 (10 months)

Conducted risk profiling and tailored financial product recommendations for clients. Built and maintained strong client relationships to drive business growth and led a small team to streamline processes.

Risk Profiling KYC Customer Relationship Management Team Leadership Financial Products

Executive

Bandhan Bank

Jun 2018 - Oct 2019 (1 year 4 months)

Resolved customer queries and complaints promptly, ensuring high satisfaction. Managed CTS operations, facilitated RTGS/NEFT transfers, and oversaw ATM services and cash loading for operational efficiency.

Customer Service Check Truncation System RTGS NEFT ATM Operations Cash Management Clearinghouses