
Diallo Safiatou
@diallosafiatou
Customer service professional seeking an Enterprise Customer Success Manager role at Canonical, with experience supporting and retaining clients.
What I'm looking for
At BICICI, I welcomed, guided, and supported individual and business customers at the Abidjan Sud and Playce Marcory branches while following compliance procedures.
As manager of an Orange Money / Wave sales point, I handled daily customer follow-up, monitored transactions, and worked to develop and retain customers.
During internships at Vista Bank Guinée, I gained experience in customer service, commercial banking, risk management, and compliance.
I hold a degree in Money, Banking and Finance, and I'm ready to train in the technology solutions this role requires. My English level and any Linux, cloud, or enterprise software knowledge are not specified in the resume.
Experience
Work history, roles, and key accomplishments
Caissière
BICICI
Accueillait, orientait et accompagnait les clients dans le respect strict des procédures de conformité.
Chargée clientèle
Vista Bank Guinée
Stage en commercial banking, risk management et conformité, formée au suivi de la relation client et à la gestion des risques.
Gérante de point de vente
Orange Money / Wave
Assurait le suivi quotidien de la clientèle, le contrôle des opérations, le développement et la fidélisation des clients.
Education
Degrees, certifications, and relevant coursework
Université Félix Houphouët-Boigny
Licence, Monnaie, Banque et Finance
Licence in Monnaie, Banque et Finance, providing a strong foundation in banking and finance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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