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dhivya g

@dhivyag

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Senior Scrum Master at G2 Technology Solutions India, facilitating Scrum delivery and implementing Jira workflows.

India

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At G2 Technology Solutions India Pvt. Ltd., I facilitated Scrum events and supported Agile delivery, helping the team stay focused on Sprint Goals and project objectives.

At Hoffensoft Technologies, I supported Jira workflows, screens, fields, permissions, notifications, filters, and dashboards. I also maintained Confluence documentation and supported Agile boards and issue tracking.

At Nestweaver Technologies, I coordinated project execution and Jira administration, and coached teams on Scrum practices, values, and agility.

Earlier, I gathered and documented business requirements at Real Software Tech Solutions Pvt. Ltd., and supported testing and UAT at HCL Technologies, including work on KLA-Tencor projects RDS and IMPACT. I hold PSM I, CSM, and CSTP certifications.

Experience

Work history, roles, and key accomplishments

Senior Scrum Master

G2 Technology Solutions India Pvt. Ltd.

Jan 2023 - Aug 2023 (7 months)

Facilitated Scrum events and supported Agile delivery practices, keeping the team focused on Sprint Goals and project objectives. Coached team members on Scrum principles and Agile values, encouraging self-management, ownership and collaboration.

Scrum Agile Coaching Impediment Resolution Transparency

Jira Administrator / Project Lead

Hoffensoft Technologies

Aug 2021 - May 2022 (9 months)

Led Jira support and project coordination, translating client needs into practical project workflows and configurations. Supported Agile boards, backlog and issue tracking, reporting and defect-management workflows.

Jira Confluence Agile Kanban Workflow Configuration Project Coordination

Project Lead / Scrum Master

Nestweaver Technologies

Dec 2016 - Jul 2017 (7 months)

Coordinated project execution and Jira administration, supporting delivery quality, workflow adoption and client satisfaction. Acted as a coach to help the team and organization follow Scrum practices and values.

Scrum Agile Jira Coaching Cross functional Teams

Project Lead / Business Analyst

Real Software Tech Solutions Pvt. Ltd.

Apr 2010 - Dec 2015 (5 years 8 months)

Gathered and documented business requirements, analyzed as-is/to-be processes, and managed requirement changes. Planned project scope, timelines, resources, dependencies, and risks; coordinated client reviews, implementation, user training, and UAT.

Business Analysis Requirements Management Project Planning UAT CRM ERP Inventory Ecommerce

Member Technical Staff – Software Tester

HCL Technologies

Jul 2007 - Mar 2010 (2 years 8 months)

Prepared and executed test cases, tracked defects through the bug life cycle, and supported user acceptance testing. Contributed to KLA-Tencor semiconductor projects, including Recipe Distribution System (RDS) and IMPACT.

Software Testing Test case execution Defect Tracking UAT Semiconductors