Cristiane Ramos
@cristianeramos
I evaluate LLM outputs and train generative AI with bilingual Portuguese-English precision.
What I'm looking for
I'm currently evaluating LLM output quality at Tech Mahindra, decomposing AI responses into verifiable claims and assessing factuality, helpfulness, severity, safety, and alignment with user intent.
At Alignerr, I supported a global bilingual LLM training project by curating AI-generated responses, writing structured feedback for RLHF cycles, and creating culturally sensitive prompts in Portuguese and English.
Before AI, I spent over a decade in travel operations, client relationships, Salesforce CRM, and Amadeus GDS. At Brafrika Travel Agency, I managed customized Afro-tourism and responsible-travel packages and helped increase client retention by 20%.
I'm comfortable working remotely with international teams in English, combining critical analysis, evidence research, contextual awareness, and clear documentation.
Experience
Work history, roles, and key accomplishments
Evaluated LLM output quality using factuality and helpfulness frameworks, including decomposition of responses into verifiable claims and severity rating of inaccuracies. Participated in QA reviews and process calibration, meeting an operational target of 75 tasks per day.
Education
Degrees, certifications, and relevant coursework
Anhanguera Educacional
Bachelor's Degree, Tourism Management
2008 - 2010
Bachelor's degree in Tourism Management from Anhanguera Educacional, completed from 2008 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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