Cindy Motz
@cindymotz
Highly experienced AML CDD/EDD QC Analyst with proven accuracy.
United StatesWhat I'm looking for
I am a highly experienced CDD/EDD QC Analyst with over fifteen years in the AML/BSA space and two decades in the financial industry. My commitment to accuracy and independence has led to zero QA returns or reworks year-to-date, while consistently exceeding monthly production targets by 4–5%. I excel in handling complex EDD reviews, risk typologies, and adverse media analysis, thriving in remote work environments.
In my current role at KeyBank, I complete quality control of due diligence reviews for high-risk clients, ensuring compliance with regulatory requirements and enhancing review efficiency. My previous experience at Huntington Bank and FirstMerit Bank has equipped me with a deep understanding of AML compliance, risk mitigation, and effective collaboration across business units. I am passionate about applying my skills in remote contract roles that value efficiency, independence, and strong investigative judgment.
Experience
Work history, roles, and key accomplishments
Quality Control Analyst
KeyBank
Jan 2022 - Present (3 years 6 months)
Completed the QC of initial and/or periodic due diligence reviews of high-risk clients, evaluating risk factors, performing negative media searches, and analyzing account activity. Collaborated with business units to clarify risk indicators, document complex client relationships, and resolve inconsistencies within onboarding and review cases.
Customer Due Diligence Investigator II
Huntington Bank
Jan 2017 - Present (8 years 6 months)
Completed comprehensive EDD pre-approval reviews for complex restricted high-risk customer types in accordance with Bank policies, AML/BSA, and other regulatory standards. Conducted specialized research to determine the disposition of any adverse findings and identified additional high-risk indicators.
CDD/EDD Specialist
FirstMerit Bank
Jan 2013 - Present (12 years 6 months)
Conducted AML Screening/CDD/EDD reviews on new/existing customers in accordance with the Bank's policies and procedures. Analyzed transactions, individuals, and entities flagged by internal monitoring systems as potential matches to Office of Foreign Asset Control (OFAC) lists.
CTR Specialist
FirstMerit Bank
Jan 2010 - Present (15 years 6 months)
Filed Currency Transaction Reports (CTRs) to maintain compliance with the Bank Secrecy Act. Conducted AML Screening/CDD/EDD reviews on new/existing customers in accordance with the Bank's policies and procedures.
Education
Degrees, certifications, and relevant coursework
Travel One Travel School
Certificate, Travel and Tourism Management
Completed a program in Travel and Tourism Management, gaining foundational knowledge in the travel industry. Focused on management principles relevant to tourism operations.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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