Open to opportunities

Chitra Raja

@chitraraja

Message

I am a senior QA engineer specializing in automation and accessibility for enterprise clients.

India

Message

What I'm looking for

I seek a collaborative role focused on test automation and accessibility, with hands-on scripting, mentoring responsibilities, and opportunities for technical growth and certification advancement.

I am a QA professional who worked at TCS from 2012 to 2023, focusing on automation and manual testing across US banking & insurance, travel and hospitality, and retail e‑commerce domains.

I have deep experience across the SDLC and testing life cycle, including test planning, test case design, unit/functional/regression/integration/system testing and UAT. I design and develop automation scripts using Selenium with Cucumber, and create TOSCA scripts for Salesforce Media Campaign platforms.

I led accessibility efforts—manually tagging and automating PDF documents, enabling 400+ documents for accessibility, and using Crawford PRO Designer alongside NVDA and JAWS. I also onboarded teammates, ran Selenium training sessions, served as SSRO in secure bays, and travelled to Germany for BR discussions with a client.

I hold ISTQB and Scrum certifications and am ITIL foundation certified; I am a collaborative, communicative team leader who learns quickly and seeks opportunities to grow in test automation and accessibility engineering.

Experience

Work history, roles, and key accomplishments

IT Analyst

Tata Consultancy Services

Apr 2017 - Mar 2023 (5 years 11 months)

Led testing and automation for Lufthansa and Woolworths accounts, developed Selenium-Cucumber and TOSCA scripts for Salesforce media campaigns, and coordinated sprint planning to mitigate environment and test-data risks.

Selenium Cucumber ALM Jira Accessibility Testing NVDA JAWS Agile Scrum

System Engineer

Tata Consultancy Services

Apr 2014 - Mar 2017 (2 years 11 months)

Developed automation for USAA Documents Online, created playbooks and tagging processes, automated and validated 400+ accessible PDF documents, and managed PROD script movements and batch jobs.

Test Automation Accessibility Testing Crawford PRO Designer Batch Regression Testing

Asst System Engineer

Tata Consultancy Services

Dec 2012 - Mar 2014 (1 year 3 months)

Performed system and integration testing for USAA online document tracking, executed unit/system/regression tests, and logged defects using QTP and RTC to ensure release quality.

Manual Testing Test Systems Integration Testing Test Cases SDLC

Education

Degrees, certifications, and relevant coursework

K.S. Rangasamy College of Technology

Bachelor of Engineering, Electrical and Electronics Engineering

2008 - 2012

Grade: 95.4%

Activities and societies: Secured Dep 1 in the Electrical and Electronics Engineering in the academic year 2012.

Bachelor of Engineering in Electrical and Electronics Engineering with 95.4% from K.S. Rangasamy College of Technology (Anna University), completed 2008–2012.