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Charmy Chawla

@charmychawla

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Compliance and risk professional at ZIGRAM investigating AML and high-risk cases across global jurisdictions.

India

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At ZIGRAM, I lead complex EDD reviews and AML investigations involving sanctions, PEP ties, and adverse media across global jurisdictions. I also use screening platforms and AI tools to streamline research.

I conduct maker-checker audits on analyst deliverables and design MS Excel MI reports and dashboards to track team KPIs, quality trends, and SLA performance. I received the Zeno Award in 2025 for client delivery and team leadership.

Previously at ZIGRAM, I produced due diligence and risk intelligence reports for international financial institutions, asset managers, and fintech firms, and screened entities against global watchlists and adverse media databases. My earlier work included client engagement, market research, and maintaining clinical data management systems.

Experience

Work history, roles, and key accomplishments

Current

Associate (Team Lead)

Current

ZIGRAM

Jan 2025 - Present (1 year 9 months)

Lead client onboarding and CRM management, conduct quality audits, and oversee AML investigations. Design MI reports and dashboards to track team KPIs and SLA performance.

KYC EDD AML CRM PreScreening.Io Transact Comply Entity Hero Excel AI Tools Team Leadership Quality Audits MI Reporting

Senior Analyst

ZIGRAM

Jan 2022 - Jan 2025 (3 years)

Produced due diligence and risk intelligence reports for financial institutions, screened entities against watchlists, and served as client point of contact. Mentored junior analysts to improve output accuracy.

Due Diligence Risk Intelligence Sanctions Screening Adverse Media Client Communication Mentorship

Counselor

Collegedunia

Jan 2021 - Dec 2021 (11 months)

Managed high-volume client engagement pipelines using CRM tracking, achieving above-target conversion rates through tailored consulting.

CRM Client Engagement Consulting Pipeline Management

Research Executive

Ipsos Business Consulting

Jan 2019 - Dec 2019 (11 months)

Analyzed quantitative datasets for global FMCG clients, translating complex findings into actionable business insights.

Data Analysis Quantitative Research FMCG Business Insights

Senior Executive – Insights

Brandscapes Worldwide

Jan 2018 - Dec 2019 (1 year 11 months)

Managed end-to-end research lifecycles, synthesizing data into strategic brand reports for regional and national stakeholders.

Research Data Synthesis Brand Strategy Stakeholder Management

Programmer Analyst

Cognizant

Jan 2014 - Dec 2016 (2 years 11 months)

Maintained clinical data management systems (Medidata Rave) with 100% on-time delivery, developing rigorous data accuracy and process discipline skills.

Medidata EDC Clinical Data Management Data Accuracy Process Discipline