Chanel Heyward
@chanelheyward
I lead secure DoD staffing, onboarding, compliance, and program operations.
United StatesWhat I'm looking for
At Adapt Forward, I lead staffing and workforce operations across Regional Operation Centers, process 160+ SAAR actions quarterly with a 98% on-time completion rate, and improve onboarding and access workflows for DoD program teams.
I've supported operations for VASTEC, NOAA, Atlas Technologies, Haynes, and Lanehart Electric through compliance reporting, contract documentation, financial tracking, stakeholder coordination, and process improvement. I'm an active Secret clearance holder and Master of Management candidate pursuing program leadership and operational management roles.
Experience
Work history, roles, and key accomplishments
Program Support Coordinator – Staffing
Adapt Forward, LLC
Mar 2024 - Present (2 years 6 months)
Lead staffing and workforce operations across multiple Regional Operation Centers, managing end-to-end onboarding and access management processes. Process 160+ SAAR actions quarterly with a 98% on-time completion rate and lead process improvement initiatives.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Master of Management, Management
Pursuing a Master of Management degree to enhance leadership and operational management skills.
ECPI University
Bachelor of Science, Organizational Leadership
Earned a Bachelor of Science in Organizational Leadership with a focus on Management in July 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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