Carolina Caycho
@carolinacaycho
Experienced commercial manager specializing in B2B and B2C strategies.
What I'm looking for
I am a commercial specialist with extensive experience in the commercial and services sector, particularly within the financial, telecommunications, and educational industries. My career has been marked by a strong focus on managing high-value client portfolios and executing successful B2B and B2C negotiations. I have a proven track record of exceeding sales targets, having surpassed management goals by over 150% since 2014.
Currently, I serve as a Senior Professional Closer at Language Canada, where I facilitate program deals that enhance professional credentials for clients aiming to thrive in Canada. Previously, I held the position of Senior Account Executive at Banco de Credito del Peru, where I managed portfolios for construction and real estate companies, developed commercial strategies, and identified profitable projects. My educational background includes a degree in Business Administration, specialized in Portfolio Management and High Value Clients.
Experience
Work history, roles, and key accomplishments
Senior Professional Closer
Language Canada
Nov 2024 - Present (8 months)
Successfully closed program deals starting from $2,500, managing both B2B and B2C negotiations. Offered a comprehensive portfolio of services to enhance professional credentials for living and thriving in Canada.
Senior Account Executive
Banco de Credito del Peru
Feb 2013 - Oct 2023 (10 years 8 months)
Managed portfolios for construction and real estate companies, strengthening relationships with strategic clients through B2B and B2C negotiations. Responsible for mortgage loan financing and project portfolio management, consistently exceeding goals by over 150%.
Sales and Services Advisor - Platform
Banco de Credito del Peru
Jul 2006 - Jan 2013 (6 years 6 months)
Managed compliance above the target proposed by the bank, achieving between 120% and 240% since 2006. Received the 2011 ELITE Award for Sales and Service Advisor and the Best Sales and Service Advisor Award for Multiproduct Campaigns in 2011 and 2012.
Commercial Advisor
Tim Peru SAC - Claro Peru
Jun 2004 - Jul 2005 (1 year 1 month)
Responsible for commercial management and customer service, including managing reports related to network failures and responding to requests for mobile phone line changes. Received the Customer Focus Award in October 2004 and increased production by over 120% monthly.
VIP Customer Service Executive and Companies
Telefonica Moviles
Aug 2002 - May 2004 (1 year 9 months)
Provided VIP customer service and managed accounts for companies. Focused on ensuring high levels of client satisfaction and addressing complex service needs.
Education
Degrees, certifications, and relevant coursework
TripleTen Edtech USA
Certificate, Data Science
Completed a program in Data Science from TripleTen Edtech USA in 2024. This program focused on developing skills in data analysis and related methodologies.
Kaplan International
Certificate, English Language
Undertook intermediate English language studies at Kaplan International in London. The program ran from December 2023 to February 2024, enhancing language proficiency.
University of the Pacific
Certificate, English Language
Pursued intermediate English studies at the University of the Pacific in Lima from 2021 to 2023. This coursework contributed to improving English communication skills.
Peruvian University of Applied Sciences
Bachelor of Business Administration, Administration
Graduated with a degree in Administration from the Peruvian University of Applied Sciences in 2008. Specialized in Portfolio Management and High Value Clients, gaining expertise in business administration principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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