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Burcu Altuntas

@burcualtuntas

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Strategic data driven contributor leader.

Turkey

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What I'm looking for

I seek a remote-first leadership role driving partner growth, demand generation and customer success with measurable KPIs, cross-functional influence, and opportunities to scale markets and CRM-driven programs.

I am a data-driven strategy building leader with 13+ years of enterprise experience at Oracle and SAP, specialized in demand generation, marketing and customer success across Türkiye, EMEA and Africa. I have built CRMs from scratch, opened new markets (Kenya & Nigeria), and delivered integrated programs that contributed up to 70% of quarterly sales.

I lead remote, cross-functional teams to deliver measurable outcomes—30k-contact CRM and ≈130% ROI for Africa programs, and ~1,500 trainings/year to ~16k users with a ~20% handling-time reduction. Let’s meet to discuss more mutual contributions!

Experience

Work history, roles, and key accomplishments

Customer Success Partner

SAP Corporation

Apr 2018 - Apr 2025 (7 years)

Acted as primary partner and customer contact for EMEA, Nordics & MENA, orchestrating cross-functional teams to deliver ~1,500 trainings/year to ~16,000 users and reduce handling time by ~20% while improving adoption and revenue through KPI-driven dashboards.

Customer Success Partner Management Training Delivery KPIs Stakeholder Management CRM Forecasting

Channel Campaign & Marketing Manager

Oracle Corporation

Jun 2012 - Nov 2017 (5 years 5 months)

Built demand generation and partner marketing across Turkey, Kenya and Nigeria, opening Kenya & Nigeria from scratch, creating a 30k-contact CRM in 12 months and delivering ~130% ROI while programs contributed ~70% of quarterly sales.

Demand Generation Partner Marketing Event Management ROI Tracking Budget Management Product Marketing