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Boss TimeBT
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Boss Time

@bosstime

Customer Support Representative in retail who assists with shop operations, resolves customer complaints, and handles sales transactions.

Nigeria
Message

What I'm looking for

I'm seeking an entry-level position as a Customer Support Representative, Virtual Assistant, or Content Writer where I can deliver excellent service, resolve customer queries, and support team growth.

At the Family Business (Retail Shop), I assist with daily shop operations, manage stock inventory, and keep goods properly arranged.

I welcome customers, answer product questions, and provide quick resolutions to complaints. I also handle daily cash transactions and maintain sales records.

As a Sales Assistant at Retail Shop, I communicated with customers to understand their needs and recommend suitable products.

I also assisted with order processing and quick checkouts, while keeping the shop clean and organized.

Experience

Work history, roles, and key accomplishments

FS
Current

Assistant Sales Manager

Family Business (Retail Shop)

Jan 2023 - Present (3 years 9 months)

Assisted daily shop operations, managed stock inventory, and ensured goods were properly arranged. Welcomed customers warmly, answered product questions, and provided quick resolutions to customer complaints.

Education

Degrees, certifications, and relevant coursework

HS

Holy Child International Nursery, Primary & Secondary School

Senior School Certificate, General Studies

Completed the Senior School Certificate Examination (WAEC) in 2023.

Tech stack

Software and tools used professionally

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