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Bonnhi Roy

@bonnhiroy

Operations associate with Mekong Vacations and Wipro Insurance Solutions, handling travel bookings and provider data validation.

India

Message

What I'm looking for

I'm looking for a full-time position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance effectively and productively.

At Mekong Vacations Pvt Ltd, I coordinated travel operations, including hotel bookings, transfers, sightseeing, and guide arrangements across Southeast Asian destinations.

I communicated with international travel agents and clients, liaised with local suppliers, and supported travelers when emergencies came up.

I also updated booking systems such as Tourplan, CRM, and Excel, and maintained booking and vendor invoice records for billing and financial reconciliation.

At Wipro Insurance Solutions-India, I managed provider profiles and validated information for healthcare and insurance processes. I reviewed documents, resolved discrepancies, and followed standard procedures and quality targets.

Experience

Work history, roles, and key accomplishments

Current

Process Associate

Current

Wipro Insurance Solutions-India

Oct 2025 - Present (1 year)

Worked in Insurance Solutions (India) – Healthcare/Insurance Process. Managed provider profile creation and maintenance using client tools, and performed data entry, verification, and record maintenance according to client guidelines.

Provider Data Management Data Entry Data Validation Insurance Operations Excel Quality Assurance Client Tools Attention To Detail Process Compliance Teamwork

Operation Executive

Mekong Vacations Pvt Ltd

Apr 2025 - Oct 2025 (6 months)

Coordinated and executed end-to-end travel operations including hotel bookings, transfers, sightseeing, and guide arrangements across Southeast Asian destinations. Managed daily communication with international travel agents and clients to ensure smooth execution of itineraries.