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Led a remote team of up to 16 delivering around 140 customer-facing proofs of concept a year, supporting active sales opportunities. Launched a remote build pilot in 2019 and scaled it into a full team; in 2025 helped set up the Technology & Solution Centre.

Managed a sub team responding to RFP/RFI requests, extending support from POCs to proposals. Managed shared infrastructure behind demo and POC environments, and hired, appraised, coached, and mentored employees and interns.

Led presales support initiatives to help accelerate deals, including reusable solution accelerators and managing an internal demo portal. Built an in-house application demo monitoring system, saving USD 300K one-time and avoiding recurring annual third-party license costs.

Designed and delivered integration solutions for customers using Boomi API Management, Cloud API Management (formerly Mashery), and Control Plane. Built AI agents on the Boomi platform, developing hands-on exposure to agentic integration.

Worked with customers on integration requirements on the Informatica Cloud platform through fixed-scope engagements. Delivered first value to new customers soon after subscription and ran enablement sessions to drive technical adoption.

Designed and implemented integration solutions for Informatica customers using Informatica Cloud and Real Time integration; built proofs of concept for varied business use cases. Published video tutorials, course content, lab guides, and quizzes for Informatica Cloud Academy.

Worked on the Virtual Travel Organizer booking platform for clients including Lufthansa and Morgan Stanley; customised the product for multiple clients and supported daily production. Built a PCI-compliant payment module for Lufthansa and analysed code across the project, applying fixes to coding standards.

Point of contact for the claims production support team on a health insurance platform; handled client requests and closed tickets. Performed root cause analysis of high-priority issues in Java applications and database stored procedures; reduced client maintenance cost by proactively finding and fixing defects.

Developed an automated underwriting product for personal-lines insurance on a rules engine and workflow (Java, JSP, Struts, DB2); performed technical analysis of business requirements, coding, and unit testing.

Bachelor of Technology in Mechanical Engineering from Mahatma Gandhi University, completed in 2005.