At Indegene Ltd., I manage patient engagement across assigned therapy areas, including counselling and follow-up calls that support therapy adherence. I also educate patients about disease management and treatment protocols.
I report adverse events, adverse drug reactions, serious adverse events, and market complaints in line with pharmacovigilance guidelines. I maintain CRM records and patient engagement documentation while coordinating with physicians, healthcare professionals, and internal and external stakeholders.
At RxPont India Pvt., I supported patients through Patient Support Programs, from onboarding and counselling to follow-ups and case management. I maintained clinical and CRM documentation, prepared MIS reports, and supported pharmacovigilance and quality assurance processes.
