Open to opportunities

Ayan Ali

@ayanali

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Motivated student pursuing a degree in Software Development.

United States

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What I'm looking for

I am looking for a role that allows me to grow my technical skills while contributing to a team-oriented environment.

I am a motivated and dependable student currently pursuing a Bachelor's degree in Software Development & Multimedia at Rogers State University. With a strong foundation in computer repair and networking, I have developed a diverse skill set that includes technical support and customer service. My academic journey has been marked by a commitment to excellence, as evidenced by my membership in the National Technical Honor Society and Business Professionals of America.

Throughout my experiences, I have honed my ability to work effectively with others, whether mentoring young children as a swimming instructor or providing technical support at Diversified Systems Resources. My roles have taught me the importance of communication and problem-solving, skills that I bring to every challenge I face. I am eager to leverage my education and experiences to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

Technical Support Analyst

Diversified Systems Resources

Apr 2024 - Present (1 year 2 months)

As an analyst in the technical support department, received alerts via call, email, or ticketing systems regarding technical issues with broadband services. Responded by contacting the ISP to diagnose and resolve issues for businesses across the continent.

Technical Support Troubleshooting ISP Liaison Ticketing Systems Problem Solving

Fuel Center Clerk

Homeland Fuel Center

Nov 2023 - Present (1 year 7 months)

Responsible for ringing up customers, handling lottery transactions, and maintaining store cleanliness through sweeping and mopping. Managed the stocking and display of various store items such as snacks and tobacco.

Customer Service Inventory Management Lottery Operations

Fresh Market Employee

Braum's Fresh Market

Oct 2022 - Present (2 years 8 months)

Handled the register, interacted with customers, and stocked various grocery items including produce, meat, milk, ice cream, and other frozen and refrigerated goods. Maintained store inventory and customer service standards.

Customer Service Inventory Management Stocking Communication

Youth Services Volunteer

Library

Mar 2019 - Present (6 years 3 months)

Worked for an hour each Saturday and Sunday of those months. Assisted with youth services programs and activities, contributing to community engagement.

Swimming Instructor

Phillips 66

Oct 2018 - Present (6 years 8 months)

Mentored and helped teach swimming to young children, ranging from 4 to 8 years of age. Responsibilities also included ensuring that each of the children was safe in the pool at all times.

Mentoring Swimming Instruction Communication

Education

Degrees, certifications, and relevant coursework

Rogers State University

Bachelor of Science, Software Development & Multimedia

Currently pursuing a Bachelor’s degree in Software Development & Multimedia, with an expected graduation in May 2026. The curriculum focuses on comprehensive software development principles and multimedia application design.

Bartlesville High School

High School Diploma, General Studies

Grade: 3.6 GPA

Activities and societies: Bruin Honor Rolls, Varsity Wrestler, 145lb weight division

Obtained a high school diploma with a strong academic record, achieving a 3.6 GPA. Participated in varsity wrestling and was recognized on the Bruin Honor Rolls.

Tri County Technology Center

Diploma, Computer Repair & Networking

Activities and societies: BPA Member (Business Professionals of America), NTHS Member (National Technical Honor Society)

Completed a specialized program in Computer Repair & Networking, earning a diploma. Gained practical skills in diagnosing and resolving computer hardware and network issues.