Open to opportunities

Ashwini Gajare

@ashwinigajare

Message

Detail-oriented accountant and phone banking officer with strong bookkeeping and customer-service skills.

India

Message

What I'm looking for

I am seeking a role where I can apply my accounting and banking operations skills in a compliance-focused team, with opportunities for growth and mentoring.

I am a detail-oriented accounting professional with over three years of hands-on experience in day-to-day accounting, bookkeeping, invoicing, bank reconciliations, and financial reporting using Tally ERP / Tally Prime and MS Excel.

I also have experience as an inbound phone banking officer, handling customer inquiries, resolving complaints, ensuring KYC and compliance, and logging interactions in CRM systems while meeting call quality and productivity targets.

I bring strong attention to detail, compliance awareness, and effective communication, and I seek opportunities to contribute accounting expertise and customer-service strengths to support organizational financial and operational goals.

Experience

Work history, roles, and key accomplishments

Phone Banking Officer

Ujjivan Small Finance Bank

Aug 2025 - Jan 2026 (5 months)

Handled inbound/outbound customer calls for banking products, resolved enquiries and complaints, verified KYC, logged interactions in CRM, and met call quality and customer satisfaction targets while ensuring regulatory compliance.

Customer Service Banking Operations CRM KYC Problem Solving Communication

Accountant

E-sign India Pvt Ltd

Feb 2019 - Mar 2022 (3 years 1 month)

Maintained daily accounting entries and prepared sales and purchase invoices using Tally, managed bank reconciliation statements, accounts payable/receivable, petty cash, and coordinated with auditors to ensure compliance.

Accounting Bookkeeping Bank Reconciliation Invoicing MS Excel