At Goodwill Financial House, I reconciled accounts, resolved discrepancies, and implemented cost control measures that brought expenses down by 8%. I also managed the mobile banking app and assisted clients with difficulties using it.
At Victoria Customs Cooperative Credit Union, I analyzed customers’ financial statements and evaluated credit risk. I reviewed the loan portfolio, reducing delinquency by 3%, and managed a collection center that increased the client base and liquidity by 20%.

