Aseel Abdulhalim

Documented user issues and supported structured feedback collection for website and mobile application improvements. Coordinated technical feedback and operational requirements with cross-functional stakeholders.

Prepared operational reports, maintained structured documentation, and coordinated project follow-ups across teams. Supported research, data collection, and communication with technical and external stakeholders.

Reviewed automotive service histories, DMS records, and Excel/Power BI reports to identify recurring technical issues. Coordinated diagnostic findings, repair progress, and technical explanations between technicians, management, and customers.

Developed graphical user interfaces for monitoring and controlling the IRRAD shuttle system. Used Python, PyQt5, PySerial, Telnetlib3, and cx_Oracle to support system interface development and connectivity.

Managed service inquiries, accurate records, and communication across customer-facing workflows.

Supervised the Engineering Drawing Laboratory and supported students and faculty with AutoCAD. Assisted with technical instruction, assessments, grading, and laboratory procedures.

B.Sc. in Mechatronics Engineering from Palestine Technical University, completed in February 2022.

Completed training in Python and Machine Learning.

Completed courses in Python, pandas, and Matplotlib.

Completed an introduction to Machine Learning course.

Completed Machine Learning coursework.