
Artem Dolgov
@artemdolgov
I build .NET enterprise platforms and integrations that automate operations, improve performance, and scale customer support.
What I'm looking for
At ElNetMed, I designed and evolved a CRM- and helpdesk-based automation platform for customer support and sales, from business requirements through production operations. The system cut customer request processing time by 40% and supported a 10x customer-base increase while headcount grew 4x.
Over 11+ years, I’ve built .NET integration and business systems across banking, taxation, accounting, warehouse management, and customer service. I work with C#, ASP.NET Core, WCF, databases, monitoring, CI, testing, and production performance challenges.
Experience
Work history, roles, and key accomplishments
Tech lead
ElNetMed LLC
Dec 2020 - Feb 2026 (5 years 2 months)
Designed architecture and technology stack for a CRM- and helpdesk-based automation platform, developed backend components, integrations, and reporting, and resolved performance and stability issues. The system reduced request processing time by 40% and supported a 10x increase in customer base.
Senior Software Developer
ARSIS
Aug 2017 - Oct 2019 (2 years 2 months)
Designed SAP Business One integration architecture and developed accounting and warehouse management components. Introduced CI and unit testing, improving development processes and system performance and stability.
Developed services for a banking front-office system using WCF, DDD, and unit testing. Proposed improvements to unit testing practices and automation of manual checks within a distributed service architecture.
Software Developer
GNIVC of the Federal Tax Service, Siberian Federal District
Feb 2014 - Aug 2016 (2 years 6 months)
Developed and maintained WCF services for data exchange with external tax systems, implementing encrypted and digitally signed data exchange in compliance with Federal Tax Service regulations.
Education
Degrees, certifications, and relevant coursework
Kuzbass State Technical University
Bachelor's degree, Applied Informatics in Economics
Studied Applied Informatics in Economics at the Faculty of Engineering and Economics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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