Andrei Mates

Adeptly managed a fast-paced reception environment, welcoming visitors, handling calls and emails, and performing administrative tasks to support school operations.

Managed learning for a designated group of students with SEN, delivered tailored interventions and participated in training on Makaton and other communication methods to improve student outcomes.

Worked one-on-one with pupils with special educational needs to support learning, personal care, and independence, and implemented behavioural strategies to improve classroom engagement and safety.

Greeted and guided patients through the vaccination process, maintained an organised environment, and assisted with patient flow to ensure a comfortable experience.

Supported shelter animals with socialisation, exercise, feeding, hygiene, and basic health monitoring to improve welfare and rehoming readiness.

Provided crisis support and active listening to individuals in short-term psychological crises, documenting interactions and contributing to safeguarding when required.

Worked as part of a team to manage crowd control and safety during large public events, communicating directions and supporting orderly parade operations.

Supported community assistance activities and participated in local humanitarian volunteering across a range of tasks.

Grade: Upper Second Class (2:1)

Activities and societies: Research project: Investigating the Language Familiarity Effect on Voice Identity Processing in Romanian and English speakers; relevant coursework included Perspectives on Clinical Psychology, Development of Communication and Cognition, Intermediate Research Methods, and Neurobiology.

Completed a BSc in Psychology and Language Sciences with Upper Second Class (2:1), focusing on clinical psychology perspectives, neurobiology, research methods, and a brain stimulation research project on voice identity processing.

Grade: A*A*A* equivalent

Completed A-level equivalent secondary education with top grades in Romanian Literature, History, and Psychology.