Amy Romano

Triage phone calls from patients, parents, physicians, labs, pharmacies, and insurance, and communicate provider messages back to families. Manage referrals, appointment coordination, prescription refills, faxes, and insurance pre-authorizations using Epic/EHR and maintain HIPAA-compliant documentation.

Provided daily health assessments for students and managed ongoing care plans for conditions including asthma and diabetes. Maintained immunization and plan documentation (504/IEP and health lists), administered medications, coordinated with families and community resources, and documented care in Tyler Health System.

Provided post-operative nursing care including head-to-toe assessments, medication administration, IV initiation, and documentation. Supported discharge planning and ensured accurate patient records during the post-op stay.

Conducted early childhood assessments for developmental delays and provided educational instruction to support child safety, nutrition, health, and wellness. Communicated with families to support learning and well-being goals.

Performed clinical support for busy urology and gynecology practices, including lab draws, urinalysis, patient history collection, and assisting with procedures. Managed patient communication, medication refills, patient education, immunizations, and supported common office-based procedures.

Supervised home health aides and coordinated care across hospitals, nursing homes, physician offices, and community relationships. Completed home and hospital visits, supported start-of-care intakes, and participated in outreach events and speaking engagements.

Earned an associate degree in Nursing from Carl Sandburg College.