At WNS Gurgaon, I conducted fraud risk assessments and verified KYC documents, including passports, driving licenses, and national IDs, across 120+ countries.
I identified red flags and inconsistencies in customer profiles and escalated suspicious activity for further investigation. This work helped me develop expertise in global identity verification standards and fraud prevention.
I maintained a defect rate below 1% while handling high-volume fraud operations, with a 60-second average handling time. My experience also includes assessing document authenticity and identifying facial mismatches, liveness spoofing, and duplicate or manipulated identities.
