Open to opportunities

Alexander Mnjame

@alexandermnjame

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Operations Specialist building safer online communities through policy enforcement, audits, and data-driven moderation.

Kenya

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What I'm looking for

I’m looking for a role where I can protect community safety through rigorous policy enforcement, real-time moderation, and compliance auditing—using data and technical workflows to catch edge cases early and improve trust continuously.

I’m an analytical, detail-driven Operations Specialist with deep experience in platform moderation, data validation, and technical safety enforcement. I monitor live text-based digital environments, audit systems against strict compliance frameworks, and enforce community standards with a strong focus on crisis escalation and guideline adherence.

I combine modern moderation tooling with technical reasoning—using Discord and Zendesk workflows, configuring bots/permissions, and investigating edge-case anomalies like network irregularities and automated spam raids. I’ve also led technical safety and compliance auditing by reviewing multi-variable datasets, maintaining audit-ready documentation, and supporting quality control through structured educational/content analysis, and I’m currently architecting an ML-based diagnostics assistant to flag anomalies in real-time streams.

Experience

Work history, roles, and key accomplishments

Current

Technical Safety Auditor

Current

Coast Bio-Guardian

Jan 2024 - Present (2 years 5 months)

Audited sensitive multi-variable system datasets to ensure a 100% compliance rate with national safety regulations. Drafted and enforced detailed service agreements while maintaining audit-ready, documented analysis of critical technical logs.

Regulatory Compliance Data Validation Audit Readiness Risk & Controls Technical Reporting

Content Evaluator & Analyst

Independent Consultant

Jan 2025 - Jan 2026 (1 year)

Reviewed and analyzed text modules and digital instructional frameworks for semantic clarity, alignment, and internal logical flow. Delivered detailed written feedback to identify structural gaps and rule deviations to improve content quality control.

content analysis Instructional Framework Review Semantic Clarity Checking Logical Flow Validation Quality Assurance Rule Deviation Detection

Education

Degrees, certifications, and relevant coursework

Technical University of Mombasa

Bachelor of Technology (B.Tech), Medical Engineering

Bachelor of Technology (B.Tech) in Medical Engineering with a focus on statistical data analysis, systems architecture logic, and strict regulatory compliance.