At Costco IT, I lead infrastructure automation and tooling for internal engineering teams, working across CI/CD, cloud platforms, and SaaS integrations. I designed a headless architecture for developer tooling that decoupled the UI from back-end APIs and cut release cycle time.
I built AI-driven workflow tools using agent frameworks and custom GPTs to automate ticket routing and code review prep, reducing manual triage load on two platform teams. I also defined governance guardrails for these deployments, covering security, privacy, and data flows.
At Costco IT, I drove three SaaS replacement evaluations, using ROI analysis and Gartner research to develop build/buy/blend recommendations for executive sign-off. I also prototyped a Revenue Operations dashboard that brought together Clari, Salesforce CRM, and cloud billing API data.
Earlier at Costco IT, I owned CI/CD pipelines and cloud infrastructure automation, including a self-service deployment platform that reduced approval waits from three days to same-day. At JPMorgan Chase & Co., I contributed to cloud automation and SaaS integrations, and I previously maintained DNS configuration scripts that flagged drift across environments.
