Open to opportunities

Adrian Tampus

@adriantampus

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Creative graphic artist and video editor with strong customer service skills.

Philippines

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What I'm looking for

I am looking for a creative role that allows me to utilize my graphic design and video editing skills while providing excellent customer service in a collaborative environment.

As a freelance graphic artist and video editor, I have honed my skills in creating custom graphics and engaging video content tailored to various client needs. My experience includes designing promotional materials for weddings and developing social media graphics that enhance online presence. I take pride in delivering visually appealing content that resonates with target audiences.

Previously, I worked as a Virtual Assistant and Invoicing Coordinator at Equisolar Inc., where I managed invoicing for solar installation subcontractors and provided exceptional customer service. My role involved negotiating prices and ensuring timely updates on payment tracking, which helped streamline operations and improve client satisfaction. I also coordinated installations and facilitated communication between city representatives and customers, ensuring a smooth process for solar projects.

With a background in software quality assurance, I have a keen eye for detail and problem-solving skills. I am passionate about leveraging my creative talents and technical expertise to contribute to innovative projects and help businesses thrive.

Experience

Work history, roles, and key accomplishments

Current

Freelance Graphic Artist & Video Editor

Current

Self Employed

Jan 2023 - Present (2 years 5 months)

Designed and created custom graphics, promotional materials, and video content for various events, including invitations, event programs, and highlight reels. Developed social media posters and graphics for clients, enhancing online presence with creative and visually engaging content tailored to target audiences.

Graphic Design Video Editing Social Media Management Content Creation Adobe Creative Suite Canva

VA | Invoicing Coordinator

Equisolar Inc.

Jan 2022 - Present (3 years 5 months)

Handled and processed invoices for 23 solar installation sub-contractors, ensuring accurate and timely payments. Delivered quality customer service assistance to installers, addressing clarifications and concerns regarding their payments.

Invoicing Data Entry Customer Service Negotiation Payment Processing Google Workspace Microsoft 360 Zoom

VA | Installations Coordinator

Equisolar Inc.

Jan 2021 - Present (4 years 5 months)

Managed multiple installation operations simultaneously, monitoring and processing daily updates of solar panel projects across different countries. Coordinated with city representatives in the United States to schedule inspections for solar jobs and provided general customer service assistance.

Operations Management Project Coordination Customer Service Scheduling Monitoring Client Communication Google Workspace Microsoft 360

Software Quality Assurance Tester

Realpage Philippines

Jan 2018 - Present (7 years 5 months)

Examined system functionalities of a real estate business software, identifying and documenting defects. Created detailed reports of bugs and errors encountered during the testing phase, ensuring comprehensive issue tracking.

Software Quality Assurance Manual Testing Bug Reporting Functional Testing

Education

Degrees, certifications, and relevant coursework

University of Rizal System

Bachelor of Science, Information Technology

Studied information technology, gaining foundational knowledge and practical skills in various IT domains. Focused on understanding and applying technological solutions to real-world problems.