At Capgemini, I investigated transaction monitoring alerts using SAM and internal applications, analyzing SWIFT messages and transaction details for potential financial crime indicators.
I assessed alerts against established rules, reviewed supporting evidence, and identified true matches, false positives, and cases requiring further review. I escalated higher-risk findings to Compliance and Anti-Financial Crime teams.
I managed operational queries through QMS, maintaining investigation records and supporting accurate documentation, audit trails, and SLA adherence. I also coordinated root-cause analysis within an eight-member team to identify recurring processing errors.
At eClerx Services Ltd, I performed KYC onboarding, periodic reviews, remediation, and sanctions, PEP, and adverse media screening. I also conducted enhanced due diligence on high-risk customers and analyzed customer documentation and source-of-wealth information.
