Abigail Waters
@abigailwaters
Primary school teacher and ESL educator with 4+ years' experience creating engaging UK/Australian curriculum-based lessons.
What I'm looking for
From November 2023 I have work as a third party claims handlers. Taking calls and assisting customers with the home emergency. I am the first port of contact when a customers needs help. I set up claims, answer the questions and appoint the much needed contractors.
I’m patient and empathetic and do everything I can to solve the issue and assist when needed.
I’m an enthusiastic and caring childhood educator with 4+ years of experience managing classrooms of 10–20 students and helping learners thrive with age- and aptitude-appropriate support. I create lesson plans using different learning styles, strengthen students’ skills and social abilities, and develop positive rapport so every child stays focused and engaged.
Since July 2020- July 2023 I’ve worked as a Primary school teacher at Haileybury International School China, preparing online and offline materials aligned to the UK and Australian curriculum, supporting exams for grades 1–8, and building a safe, fun environment for learning. Previously, as an EF China ESL Educator (Oct 2016–July 2020), I planned and delivered up to 30 teaching hours per week for ages 3–18, assessed performance with ongoing written and verbal guidance for both parents and students, and organized incentive centre programs like life-clubs. I also actively seek professional development and coach teachers to uphold strong teaching standards through trainings, workshops, feedback, and action plans.
Experience
Work history, roles, and key accomplishments
Primary School Teacher
Haileybury International School China
Jul 2020 - Present (5 years 11 months)
Prepared and delivered online and offline lessons aligned to the UK and Australian curriculum, supporting student learning through different styles. Assisted with grades 1–8 exam preparation and organized exams and learning materials to support positive student outcomes.
ESL Educator
Ef China
Oct 2016 - Jul 2020 (3 years 9 months)
Planned and delivered ESL lessons for up to 30 teaching hours per week for students aged 3–18, while assessing performance through ongoing written and verbal guidance. Supported teaching quality by maintaining communication across staff, organizing student programs (e.g., life clubs), and seeking professional development opportunities.
Tote Operator
Newcastle Greyhound Stadium
Jan 2015 - Jan 2016 (1 year)
Worked around 16 hours per week during term time in a fast-paced environment, collecting money and issuing tickets. Supported customer satisfaction through flexibility and reliable event-day operations.
Waitress
Hadley’s Fish and Chips
Jan 2010 - Jan 2014 (4 years)
Worked an average of 30 hours per week while pursuing collegiate studies, providing customer service in a fast-paced, multitasking team environment. Maintained customer satisfaction through dependable, flexible support.
Education
Degrees, certifications, and relevant coursework
Northumbria University
Childhood Studies (Guidance and Counselling), Childhood Studies / Guidance and Counselling
Completed childhood studies coursework including guidance and counselling at Northumbria University (completed July 2016).
Redcar and Cleveland College
BTEC Level 3 Diploma in Childcare, Learning and Development, Childcare, Learning and Development
Completed a BTEC Level 3 Diploma in Childcare, Learning and Development at Redcar and Cleveland College (completed June 2013).
Whitby Community College
GCSE, Secondary Education
Grade: 8 GCSEs grade C and above
Achieved 8 GCSEs with grades C and above at Whitby Community College (completed July 2010).
Availability
Location
Authorized to work in
Job categories
Skills
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