Abigail Silva

Launched a global consumer scams program to enhance detection and prevention of high-risk activity including elder abuse, romance scams, money mule activity, sextortion, and emergency scams. Worked cross-functionally with Compliance and Risk Ops teams to build and refine AML rules and workflows to better detect scam activity.

Developed and deployed AML rule sets and supported the launch of a Financial Crimes team. Led initiatives towards the detection of human trafficking and exploitation, partnering with a global Anti-Human Trafficking NGO and sharing insights with law enforcement.

Conducted complex AML investigations for customers identified as high-risk for money laundering, fraud and suspicious activity. Filed Suspicious Activity Reports (SARs) across multiple jurisdictions within government-mandated timelines.

Investigated high-risk AML cases for Amazon Pay and submitted SARs to FinCEN. Maintained up-to-date knowledge of key financial regulations and enforcement policies, including the Bank Secrecy Act (BSA), OFAC sanctions, and FinCEN guidelines.

Conducted in-depth AML investigations and provided recommended next steps, including preparing SARs for Compliance Specialists to submit to FinCEN. Performed quality audits and participated in calibration sessions with international counterparts.

Conducted in-depth AML investigations and quality assurance audits. Managed onboarding and training of new investigators, guiding process improvements across global teams.

Graduated with a Bachelor of Arts in Psychology and a minor in Spanish. Developed a strong foundation in human behavior and communication, complementing analytical and investigative skills.