At Iris Software Technologies, I’m leading the 0→1 design of an in-house country risk platform for Citi. What began as a request for an upload tool became a broader platform for early warning and drawing power monitoring, bringing borrower tracking under Citi’s control.
I’m also working across Citi’s Enterprise Risk Management and Model Risk Management platforms. I integrated Product Inventory and its approvals workflow into ERM, designed review views and an AI decision-support assistant, and redesigned five governance modules on Citi’s ICG design system.
At Per Annum, I owned design across six B2C and B2B products and reworked the investor app’s KYC and investment flow. Post-launch testing showed improvements of 8 to 24% across key flows, and advisor task-based testing showed core tasks running 30 to 40% faster.
Earlier, at HDFC Bank and Axis Bank, I designed internal banking workflows and customer-facing journeys for retail banking and lending. I’m interested in how thoughtful product design can make complex financial workflows clearer and more usable.
