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Create a company profile to connect with top remote employees.
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Browse beyond traditional resumes
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TRExperienced product support specialist
Experience
Product Support Specialist
PT MOKAPOS TEKNOLOGI INDONESIA
Sep 2018 - May 2023 (4 years 8 months)
Presales
PT STRATEGIC PARTNER SOLUTION
Jan 2017 - Jul 2017 (6 months)
Product Specialist
PT STRATEGIC PARTNER SOLUTION
Jan 2016 - Jan 2017 (1 year)
Business Development Staff
PT STRATEGIC PARTNER SOLUTION
Jan 2015 - Jan 2016 (1 year)
RKCustomer Support Executive skilled in communication and problem-solving.
Experience
Process Associate
Sun Knowledge Pvt Ltd
Jul 2023 - Apr 2024 (9 months)
Process Associate
Mascon Computer Services Pvt Ltd
May 2022 - May 2023 (1 year)
Customer Support Executive
Indiamart Intermesh Ltd
Mar 2021 - Mar 2022 (1 year)
BNDetail-oriented Product Configuration Analyst with strong organizational skills.
Experience
Product Configuration Analyst II
CURRIES
Nov 2022 - Present (3 years)
Product Configuration Analyst II
CURRIES
Nov 2022 - Present (3 years)
OM Quality Team Lead
GGProduct Support Engineer skilled in troubleshooting and technical support.
Experience
Product Support Engineer
Yellow.ai
Aug 2022 - Mar 2023 (7 months)
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VACustomer support specialist delivering technical troubleshooting, CRM excellence, and customer retention.
Experience
Customer Support Specialist
TechForing Ltd
Dec 2024 - Present (11 months)
Travel & Customer Support Agent
ASAPTICKETS
Jun 2022 - May 2024 (1 year 11 months)
Travel Support Agent
TLTechnical Project Manager / Scrum Master with 15+ years of experience
Experience
NVSenior Scrum Master | Project Manager
NAB Innovation Centre Vietnam
Aug 2021 - Present (4 years 3 months)
CGTechnical Project Manager
CXA Group
May 2020 - Aug 2021 (1 year 3 months)
NATeam Leader
Dedicated member services professional with strong administrative skills.
Experience
Member Services
Phoenix Law Enforcement Association
Feb 2020 - Present (5 years 9 months)
Senior Provider Data Specialist
United Healthcare
Feb 2017 - Feb 2020 (2 years 11 months)
Receptionist/Legal Assistant
ITDedicated customer support associate with a focus on satisfaction.
Experience
Customer Experience Associate III
Conduent
Oct 2022 - Oct 2023 (11 months)
Customer Experience Associate II
Conduent
Jan 2020 - Jun 2021 (1 year 5 months)
After Sales Associate
Hotline Promotional Products
Jun 2011 - Nov 2016 (5 years 5 months)
I have 4 years of experience in customer and product operations for a rising tech company.
Experience
CTAssociate Software Engineer
Chipper Technologies
Mar 2022 - Mar 2023 (1 year)
CTProduct Operations Specialist
Chipper Technologies
Sep 2021 - Feb 2022 (5 months)
CTCustomer Operations Specialist
Chipper Technologies
SAProduct and Project leader driving user-focused digital products and market expansion.
Experience
Country Manager
GetOnNet Agency
Mar 2022 - Present (3 years 8 months)
Head of Project Management
Binate Solutions Limited
Apr 2020 - Feb 2022 (1 year 10 months)
Product Manager
Shohoz.com
Dedicated customer service professional with leadership experience.
Experience
Enrollment Rep 1
Humana Inc.
Aug 2024 - Present (1 year 3 months)
Member Service Rep
San Diego Firefighter Federal Credit Union
Apr 2023 - Present (2 years 7 months)
Member Service Rep
KADetail-oriented Customer Support Specialist focused on enhancing user satisfaction.
Experience
Customer Support Specialist
CTDA Media
Sep 2023 - Present (2 years 2 months)
Product Manager
Build Together Community
Jun 2023 - Jan 2024 (7 months)
Community Support Manager
ETF Community
Jul 2023 - Sep 2023 (2 months)
Product and Customer Support Specialist with over seven years of experience.
Experience
Client Experience Expert
Irwin Mitchell
Apr 2024 - Present (1 year 7 months)
Senior Customer Operations Analyst
Chipper Cash
Feb 2022 - Sep 2022 (7 months)
Customer Operations Analyst
Chipper Cash
Jun 2021 - Jan 2022 (7 months)
I improve member experiences through empathy, data driven service, and clear communication.
Experience
DHRemote Customer Support Specialist
Devoted Health
Jan 2024 - Present (1 year 10 months)
LISales Representative
Lowe's Home Improvement
Jan 2017 - Jan 2023 (6 years)
Tech-savvy Tier 2 Technical Support Advisor delivering high CSAT.
Experience
Tier 2 Technical Support Advisor
Foundever
Jun 2024 - Mar 2025 (9 months)
Customer Service Representative
Manpower Group Portugal
Nov 2023 - Apr 2024 (5 months)
Dedicated professional with extensive experience in customer service and wellness.
Experience
Style Consultant / Customer Service
Target
Jun 2024 - Present (1 year 5 months)
Customer Service / Cashier
Ollie's Bargain Outlet
Jun 2022 - Present (3 years 5 months)
Barista
MJCompassionate Medicare and customer service specialist focused on member retention.
Experience
Insurance Agent
AmeriHealth Caritas
Jul 2023 - Present (2 years 4 months)
Merchandise Displayer
HomeGoods
Jan 2022 - Jul 2024 (2 years 6 months)
Food Service Worker
UNC Rex Healthcare
Customer-obsessed support and onboarding specialist with SaaS experience.
Experience
Technical Support / Onboarding
Woosender - SaaS
Mar 2022 - Present (3 years 8 months)
Customer-focused service representative skilled in support and operations.
Experience
Member Service Representative
Concentrix
Feb 2024 - Present (1 year 9 months)
Seasonal Member Care Representative
Tranzact
Sep 2023 - Feb 2024 (5 months)
Customer Service Representative
Conduent
Customer support specialist skilled in technical troubleshooting and empathy.
Experience
Product Support Expert
Podium
Aug 2023 - Mar 2025 (1 year 7 months)
Operations Technical Support Rep II
Telus International Philippines
Apr 2018 - Apr 2023 (5 years)
Customer Service Representative
Telus International Philippines
CURRIES
Sep 2020 - Nov 2022 (2 years 2 months)
OM Quality Team Lead
CURRIES
Sep 2020 - Nov 2022 (2 years 2 months)
Drafting Information Specialist
CURRIES
Dec 2018 - Sep 2020 (1 year 9 months)
Flextree Limited
Mar 2021 - May 2022 (1 year 2 months)
NashTech
May 2018 - May 2020 (2 years)
Senior Software Engineer
Transcosmos Technologies Vietnam
Sep 2014 - Oct 2017 (3 years 1 month)
Senior Software Engineer
Transcosmos Technologic Arts
Oct 2017 - May 2018 (7 months)
McCarthy & Holthus
Feb 2016 - Feb 2017 (1 year)
Apr 2019 - Jan 2021 (1 year 9 months)
Nov 2019 - Mar 2020 (4 months)
Product Manager
ShopUp
Jul 2019 - Nov 2019 (4 months)
Product Manager
Pathao
Jul 2018 - Jun 2019 (11 months)
Golden 1 Credit Union
Feb 2022 - Present (3 years 9 months)
Customer Service Specialist
Access Bank Plc
Jan 2018 - May 2021 (3 years 4 months)
Wegmans
Jan 2018 - Present (7 years 10 months)
Shoe Brand Team Member / Merchandiser
Target
Jan 2015 - Present (10 years 10 months)
Receptionist
Hair 2NV
Jun 2014 - Present (11 years 5 months)
Jul 2019 - Jul 2023 (4 years)
Floor Manager
Once Upon A Child
Jan 2018 - Jun 2019 (1 year 5 months)
Jan 2021 - Jun 2023 (2 years 5 months)
AMWarehouse Associate
Amazon
Jun 2020 - Jan 2021 (7 months)
Customer Service Representative
24/7 Intouch
Mar 2018 - Jun 2020 (2 years 3 months)
Sep 2014 - Apr 2018 (3 years 7 months)
