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Experienced operations manager with a strong background in healthcare.
Experience
Operation Manager
Divine Light Hospice
Oct 2023 - Present (2 years 1 month)
Benefits Reimbursement Specialist
Mimedx
Nov 2023 - Jun 2024 (7 months)
Benefits Specialist
AmerisourceBergen
Apr 2020 - Mar 2023 (2 years 11 months)
Business Office Manager/ Intake Coordinator
Mesun Health Services, Inc
Nov 2017 - Apr 2020 (2 years 5 months)
18k-25k USD
I'm a Sales Consultant and Customer Experience champion from Gauteng, South Africa
Experience
Direct Sales Consultant
Keyhealth Medical Scheme
Jul 2021 - Jan 2024 (2 years 6 months)
Healthcare Consultant
Salesforce Certified Professional with 8+ years of experience.
Experience
Salesforce Developer/Administrator
Appex Innovation Solutions
Oct 2023 - Present (2 years 1 month)
Salesforce Developer/Administrator/Lead
Tata Consultancy Services
Nov 2016 - Feb 2023 (6 years 3 months)
Salesforce Developer/Administrator
Versatile insurance specialist with expertise in customer service.
Experience
Pre Service Specialist I
Advocate Aurora Health Care
Mar 2021 - Present (4 years 8 months)
Customer Service Representative
Advocate Aurora Health Care
Feb 2017 - Mar 2021 (4 years 1 month)
Experienced medical biller with strong organizational and communication skills.
Experience
Medical Biller Supervisor
TPMC
Mar 2024 - Present (1 year 8 months)
Medical Biller
TPMC
Nov 2022 - Mar 2024 (1 year 4 months)
Result-driven MBA student with a software engineering background.
Experience
Data Analyst
Social Networking and Web Analytics
Jun 2024 - Jul 2024 (1 month)
AI Meme Generator Developer
Mememahal.ai
Dec 2023 - Feb 2024 (2 months)
AI Financial Planning Agent Developer
Consumer Finance
Dec 2023 - Dec 2023 (0 months)
Senior IT infrastructure consultant driving cloud migrations and operational improvements.
Experience
Senior IT Infrastructure Consultant
DC Tech SAC
Aug 2019 - Present (6 years 3 months)
Head of IT Infrastructure
Clinica San Pablo
Aug 2016 - Feb 2019 (2 years 6 months)
Server Administrator
La Positiva Vida
Sep 2013 - Aug 2016 (2 years 11 months)
Experienced Office Management and Administration Professional with strong organizational skills.
Experience
Senior Administrative Officer
Excel Specialist Hospital and Fertility Clinic
Mar 2021 - Present (4 years 8 months)
Administrative Officer
National Youth Service Corps
Nov 2017 - Oct 2018 (11 months)
Administrative Officer
Detail-oriented accounting professional with expertise in financial management.
Experience
Finance Monitoring Assistant
Tema General Hospital
Nov 2023 - Jul 2024 (8 months)
Accounting Intern
Social Security and National Insurance Trust
Oct 2022 - Dec 2022 (2 months)
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Detail-oriented data entry specialist with strong multitasking abilities.
Experience
Data Entry Specialist
JPMorgan Chase & Co
Mar 2023 - Present (2 years 8 months)
Warehouse Associate
HelloFresh
Jul 2022 - Dec 2022 (5 months)
Insurance Customer Service Representative
A-Line Staffing
Detail-oriented healthcare administrative professional with 5+ years experience.
Experience
Patient Success Coordinator
SC Dental Sleep and TMJ
Mar 2025 - Present (8 months)
Patient Success Coordinator
SC Dental Sleep and TMJ
Mar 2025 - Present (8 months)
Business Associate
SC Dental Sleep and TMJ
Aspiring marketing professional with a focus on data analytics.
Experience
Intern in Ecommerce & Marketing
Coty Inc.
Nov 2023 - Present (2 years)
Assistant Real Estate Manager
Arealis GmbH
Sep 2023 - Present (2 years 2 months)
Junior Assistant in Assurance
Senior DevOps Engineer specializing in AWS and Google Cloud.
Experience
Senior DevOps Engineer
Appfire Tech, LLC
Jul 2024 - Present (1 year 4 months)
Business Process Lead
The Goldman Sachs Group
Jun 2022 - Dec 2023 (1 year 6 months)
Analyst
HCL Technologies Limited
Sep 2019 - Jun 2022 (2 years 9 months)
Digital strategy specialist with expertise in financial services transformation.
Experience
Lending Solution Owner
Old Mutual
Jul 2024 - Present (1 year 4 months)
Management Consultant
Accenture
Aug 2021 - Present (4 years 3 months)
Consulting Manager
20k-45k USD
I am a Client Support analyst for a SaaS company based in Nairobi.
Experience
Client Support Analyst
Savannah informatics
Dec 2020 - Present (4 years 11 months)
Dedicated healthcare professional with expertise in patient services and administration.
Experience
Patient Access Representative
Community Health Alliance
Apr 2023 - Sep 2023 (5 months)
Administrative Assistant
Advanced Healthcare Solutions
Mar 2022 - Sep 2023 (1 year 6 months)
Call Center Representative
Health Partners Network
Oct 2022 - Mar 2023 (5 months)
Detail-oriented Accounts Payables and Billing Administrator with strong skills.
Experience
Scheduler Billing Coordinator
LePrimeCare
May 2023 - Feb 2025 (1 year 9 months)
Enrollment Provider
State of Georgia DECAL/ CAPS
Aug 2022 - May 2023 (9 months)
Financial Operations Generalist/ Accounts Payables
Georgia Regional Hospital
Nov 2021 - Sep 2022 (10 months)
40k-60k USD
I am an experienced orthodontic professional specializing in patient care and office administration.
Experience
Orthodontic Front Desk Receptionist
Bright Star Orthodontics
Apr 2025 - Present (7 months)
Orthodontic Clinical Asst. /Receptionist
Dedicated customer service consultant with extensive experience in call centers.
Experience
QA Agent
Talksure (Pty) Ltd
Mar 2024 - Present (1 year 8 months)
Customer Service Consultant
Synergy Contact Center
Feb 2020 - Present (5 years 9 months)
I am a results-driven operations leader specializing in scheduling, onboarding, and team performance.
Experience
Senior Scheduling Specialist
ABC Insurance Group
Jan 2021 - Present (4 years 10 months)
HR & Payroll Administrator
XYZ Benefits Solutions
Jan 2017 - Jan 2021 (4 years)
Client Services Coordinator
Midwest Mutual
PSG Financial Services
Jul 2017 - Feb 2020 (2 years 7 months)
Client Relationship Manager
Discovery
Sep 2014 - Jun 2017 (2 years 9 months)
Cognizant Technology Solutions
Aug 2014 - Oct 2016 (2 years 2 months)
Salesforce Administrator/Data Migration Analyst
Tech Mahindra
Apr 2013 - Jul 2014 (1 year 3 months)
Central Scheduling Representative
Wheaton Franciscan Healthcare/Ascension
May 2014 - Jun 2015 (1 year 1 month)
Customer Service Representative
Wheaton Franciscan Healthcare Pediatrics
Aug 2013 - Apr 2014 (8 months)
Digital Product Designer
Vettyfy
Sep 2023 - Oct 2023 (1 month)
Consultant Intern
Quality Kiosk
Apr 2024 - May 2024 (1 month)
Server Administrator
Clinica Internacional
Oct 2012 - Sep 2013 (11 months)
Analyst, Technology Platform
Pacifico Insurance Group
Nov 2006 - Jul 2012 (5 years 8 months)
National Institute for Pharmaceutical Research and Developme
Oct 2016 - Mar 2017 (5 months)
Nov 2021 - May 2022 (6 months)
Receptionist-CSR
Southwest Collision
Jan 2020 - Mar 2020 (2 months)
Communication Specialist
MDS Communications
Oct 2019 - Jan 2020 (3 months)
Feb 2023 - Mar 2025 (2 years 1 month)
Business Associate
SC Dental Sleep and TMJ
Feb 2023 - Mar 2025 (2 years 1 month)
Accounts Receivable Specialist
Crossroads Treatment Centers
Apr 2020 - Feb 2023 (2 years 10 months)
Ernst & Young (EY)
Apr 2023 - Present (2 years 7 months)
Customer Service
Sydney Fish in the Family
Dec 2022 - Present (2 years 11 months)
Intern in Internal Auditing
ERGO Insurance Company
Jun 2021 - Present (4 years 5 months)
Engineering - Engineer II
C&R Software Collections
Dec 2023 - Present (1 year 11 months)
Customer Service Professional
Sitel India Private Limited
Oct 2017 - Present (8 years 1 month)
Monocle
Jul 2019 - Present (6 years 4 months)
Credit Risk Analyst (Collections)
Absa
Jun 2018 - Present (7 years 5 months)
Manager
Ariogenix
Jul 2017 - Present (8 years 4 months)
IT Technician Intern
Ennsvalley Bakery Limited
Jan 2020 - May 2020 (4 months)
Member Service Representative
United Wellness Group
Mar 2021 - Sep 2022 (1 year 6 months)
Community Health Worker Intern
American Lung Association
Jun 2020 - Sep 2020 (3 months)
Financial Ops Generalist
Georgia Department Juvenile Justice
Dec 2020 - Nov 2021 (11 months)
Records Department
Dekalb County Police Department
Jan 2019 - Nov 2020 (1 year 10 months)
Brayces Orthodontics
Apr 2023 - Aug 2024 (1 year 4 months)
Behavioral Assistant
Therapeutic Self Care, LLC
Dec 2022 - Jun 2023 (6 months)
Front Desk Dental Receptionist
Atlantic Smiles LLC
Aug 2021 - Sep 2022 (1 year 1 month)
Front Desk Dental Receptionist
Cross Keys Dental
Sep 2020 - Aug 2021 (11 months)
Customer Service Consultant
Bespoke International Group
Apr 2019 - Present (6 years 7 months)
Customer Service Consultant
Outworx Contact Centre
Jan 2016 - Present (9 years 10 months)
Sales Agent, Data Capturer & QA Agent
Blake Connect
Feb 2011 - Present (14 years 9 months)
Jan 2012 - Jan 2017 (5 years)