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Support Specialist with 10 years' experience delivering confidential, customer-focused solutions.
Experience
Customer Support Specialist
Arise Platform
Jan 2021 - Jan 2025 (4 years)
NBCasting & Creative Director
NBC
Jan 2018 - Jan 2021 (3 years)
ADStyle Consultant
Adidas
Jan 2018 - Jan 2021 (3 years)
Assistant Talent Manager
Independent
Jan 2014 - Jan 2015 (1 year)
RHMotivated customer service professional with strong communication skills.
Experience
Content Moderator
Concentrix
Jul 2021 - Present (4 years 4 months)
Customer Service Representative
Concentrix
Aug 2024 - Feb 2025 (6 months)
Customer Service Representative
Alorica Inc.
HODedicated Customer Care Representative with 9 years of experience.
Experience
Sales Representative
Solarpreisvergleich.de
Jul 2024 - Nov 2024 (4 months)
Tier 1/2 Customer Care Representative
Disney+
Dec 2021 - Apr 2024 (2 years 4 months)
Tier 1/2 Technical Support Representative
Conduent
Jan 2019 - Mar 2021 (2 years 2 months)
Dentist and client support specialist bridging healthcare and customer success.
Experience
Client and Technical Support Specialist
US Mobile
Apr 2024 - Jun 2025 (1 year 2 months)
Demonstrator, Community Dentistry
Jinnah Medical And Dental College
Jun 2022 - Aug 2024 (2 years 2 months)
Patient Enrollment Specialist
DM Clinical Research
Aug 2022 - Mar 2024 (1 year 7 months)
COResults-driven Operations Supervisor with a passion for continuous improvement.
Experience
Operations Supervisor
Remote Edge Africa
Mar 2022 - Present (3 years 8 months)
Customer/Technical Support Specialist
Twisted Pairs Technology
Jun 2018 - Jan 2022 (3 years 7 months)
I solve problems, share stories, and drive customer success.
Experience
WorkGlobal Scope Owner
Creative Workaholic SRL
Aug 2018 - Present (7 years 3 months)
Experienced customer service professional with excellent problem-solving skills.
Experience
Bilingual Customer Service Representative
Voxdata
Feb 2022 - Jun 2025 (3 years 4 months)
Bilingual Customer Support
Soroc
Jan 2017 - Dec 2021 (4 years 11 months)
Technical Operations Senior Analyst specializing in ad tech troubleshooting.
Experience
ACTechnical Operations Senior Analyst
Accenture
Dec 2024 - Sep 2025 (9 months)
Digital Media Senior Associate
Google Operations Center
Dec 2022 - Nov 2024 (1 year 11 months)
Technical Support Specialist
Infosys BPM
May 2022 - Nov 2022 (6 months)
MMDedicated customer care agent with over 4 years of experience.
Experience
Customer Care Agent
Dlight Solar Company
Jan 2020 - Dec 2023 (3 years 11 months)
Customer Service Representative
Mkopa
Jan 2013 - Dec 2014 (1 year 11 months)
Detail-oriented accounts payable specialist with strong financial management skills.
Experience
Accounts Payable Specialist
Valterous LTD/Therapie Clinic
Mar 2023 - Present (2 years 8 months)
Procure-To-Pay Specialist
IBM Business Services Inc.
Jul 2022 - Mar 2023 (8 months)
Accounts Payable Associate
Mustard Seed Systems Corporation
AFCompassionate caregiver and peer support specialist dedicated to personal recovery.
Experience
Peer Recovery Coach
Telecare Corporation
Jul 2024 - Present (1 year 4 months)
Support Group Facilitator
NAMI (National Alliance on Mental Illness)
Apr 2020 - Present (5 years 7 months)
LJMotivated customer service specialist with over 5 years of experience.
Experience
Customer Service Representative
StoreCare+ Centralized Services
Sep 2020 - Sep 2023 (3 years)
Retail Customer Service Associate
Walgreens
Jul 2019 - Jul 2020 (1 year)
Shift Lead Team Member
Taco Bueno
May 2016 - Aug 2018 (2 years 3 months)
AI-focused technical support leader specializing in blockchain, DeFi, and customer success.
Experience
AI Technical Support Manager
MetLife
Aug 2022 - Present (3 years 3 months)
PACrypto Support Specialist
PayPal
Feb 2020 - Jul 2022 (2 years 5 months)
Customer Service Specialist
Telus International
SUCommerce graduate skilled in marketing, public relations, and operations.
Experience
General Secretary
Wildlife Awareness and Conservation Club SJU
Apr 2024 - Present (1 year 7 months)
Marketing Intern
Greensignature Serviced Pvt Ltd
Jun 2024 - Present (1 year 5 months)
United States60k-100k USD
I am a customer support and QA specialist boosting user engagement and product quality in healthcare technology.
Experience
Customer Support Specialist
Apricity Health, Inc.
Oct 2021 - Apr 2024 (2 years 6 months)
Quality Assurance Analyst
Apricity Health, Inc.
Experienced medical billing and revenue cycle professional.
Experience
Process Expert
Provana India Pvt Ltd
Aug 2024 - Present (1 year 3 months)
Sr. Customer Associate
Concentrix Pvt Ltd
Feb 2024 - May 2024 (3 months)
Associate
Optum Global Solution Pvt Ltd
May 2019 - Oct 2023 (4 years 5 months)
Dedicated customer service professional with a focus on satisfaction.
Experience
Case Worker
Multilink
Sep 2024 - May 2025 (8 months)
Freelance Customer Support Specialist & Digital Marketer
Self Employed
Oct 2023 - Aug 2024 (10 months)
Customer Service Advisor
Digitalbizlab
Sep 2022 - Sep 2023 (1 year)
RAMy passion is to accept brand new challenges & thrive through to success.
Experience
IT Technical Specialist – L3
Perituza Lanka (Pvt) Ltd
Dec 2022 - Nov 2023 (11 months)
Technical Support Specialist
Emapta Global (Pvt) Ltd
Mar 2022 - May 2022 (2 months)
Technical Specialist – L3
HCL Technologies Sri Lanka (Pvt) Ltd
Detail-oriented customer care professional with over three years of experience.
Experience
Customer Care Agent - Chat
Suddenlink, Inc
Jan 2020 - Dec 2023 (3 years 11 months)
Customer Support Agent - Chat
T-Mobile
Jan 2019 - Dec 2020 (1 year 11 months)
Guest Relations Agent
Memorial Hermann Hospital
Jan 2017 - Dec 2019 (2 years 11 months)
DKCustomer Support Executive with 5+ years of experience.
Experience
Customer Service Executive – Team Mate
TaskUs
May 2022 - Present (3 years 6 months)
Customer Service Executive
Girnar Care Pvt. Ltd.
Sep 2020 - May 2022 (1 year 8 months)
Oct 2018 - Jul 2021 (2 years 9 months)
Customer Service Representative
Teleperformance
Jan 2018 - Aug 2018 (7 months)
Tier 1/2 Technical Support Representative
Apple
Aug 2015 - Sep 2018 (3 years 1 month)
GEProcess Developer (L2)
Genpact
Sep 2018 - Apr 2022 (3 years 7 months)
Apr 2021 - Feb 2022 (10 months)
Accounts Payable Staff
JEASteel Industries Inc.
Sep 2017 - Jun 2020 (2 years 9 months)
Behavior Technician
Autism Spectrum Therapies
Feb 2024 - Jun 2024 (4 months)
Home Caregiver
Girling Health LLC
Aug 2013 - Oct 2014 (1 year 2 months)
May 2019 - Nov 2020 (1 year 6 months)
Public Relations Intern
St. Joseph's University
Jul 2023 - Present (2 years 4 months)
Content Editor
St. Joseph's University
Mar 2023 - Present (2 years 8 months)
Oct 2021 - Apr 2024 (2 years 6 months)
Customer Relations Officer
Mogrips
Aug 2019 - Aug 2022 (3 years)
Client Retention Officer
GMG Stores
Apr 2019 - Jul 2019 (3 months)
Jul 2021 - Mar 2022 (8 months)
Senior ICT Engineer – L2
Intrepid Group Colombo (Pvt) Ltd
Jan 2021 - Jul 2021 (6 months)
Systems Engineer – L2
Systima (Pty) Ltd
Aug 2020 - Dec 2020 (4 months)
