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Browse beyond traditional resumes
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130k-160k USD
IT Service Management professional with expertise in incident, problem, and change management.
Experience
ITSM Analyst IV
CSAA Insurance Group
Sep 2021 - Sep 2024 (3 years)
Service Delivery Manager
Apex Systems
Jan 2021 - Sep 2021 (8 months)
Senior Incident Manager
Randstad USA
Apr 2020 - Sep 2020 (5 months)
Major Incident & Problem Manager
CompuCom
Apr 2018 - Mar 2020 (1 year 11 months)
I am a customer service and administration lead skilled in international operations, conflict resolution, and client communication.
Experience
Customer Service and Administration Lead
Ride On Pamplona S.L
Jan 2020 - Present (5 years 10 months)
Cabin Crew Member
Vueling Airlines
Jan 2019 - Jan 2020 (1 year)
Cabin Crew Member
Quality specialist seeking impactful opportunities in fast-paced environments.
Experience
Help desk
DXC Technology
Jan 2025 - Present (10 months)
Quality Specialist
Assit Digital
Oct 2021 - Dec 2024 (3 years 2 months)
Customer Care Specialist
Cdiscount France
Nov 2020 - Feb 2021 (3 months)
10k-15k USD
Detail-oriented Medical Billing AR Specialist optimizing revenue cycle outcomes.
Experience
Medical Billing Specialist
Information Process Solution
Mar 2025 - Present (8 months)
Customer service specialist with 8+ years improving operations, training teams, and driving customer satisfaction.
Experience
Budtender
Seattle Cannabis Co.
Nov 2024 - Present (1 year)
Independent Courier
Delivery Express
Oct 2023 - Present (2 years 1 month)
Shortage Control Lead
Remote customer support specialist with 4+ years resolving technical and billing issues.
Experience
Customer Service Representative
Vodacom
Jan 2025 - Dec 2025 (11 months)
Customer Service Representative
SiriusXM
Jan 2021 - Dec 2024 (3 years 11 months)
Customer and Technical Support Associate focused on fast, empathetic issue resolution.
Experience
Technical Support Associate
Airmeet
Jan 2023 - May 2025 (2 years 4 months)
Customer Support Associate
Teleperformance
Oct 2021 - Jan 2023 (1 year 3 months)
Team Mate
TaskUs
Sep 2020 - Apr 2021 (7 months)
Seasoned customer support specialist excelling in KYC, fintech, and multilingual client care.
Experience
Freelance English Tutor
Self Employed
Oct 2018 - Present (7 years 1 month)
Customer Service Representative
Globex360 Pty Ltd
Aug 2023 - Feb 2024 (6 months)
Finance Controller (Client Facing)
Globex360 Pty Ltd
Results-driven recruitment and customer service professional with 6+ years experience.
Experience
Rental Sales Officer
Enterprise Car Rental Group
Oct 2023 - Oct 2024 (1 year)
Customer Service Representative
Bargain Car Rentals
May 2023 - Oct 2023 (5 months)
Courtesy Shuttle Bus Driver
East Coast Car Rentals
Jun 2021 - May 2023 (1 year 11 months)
Bilingual healthcare operations professional specializing in dental claims and multi-site coordination.
Experience
Office Manager
Tamarac Dental Care
Nov 2022 - Present (3 years)
Dental Startup Consultant
Private Practice Consultant
Apr 2022 - Nov 2022 (7 months)
Regional Operations Coordinator
Professional administrative specialist enhancing operational efficiency and client satisfaction.
Experience
Virtual Assistant
SAGO
Aug 2024 - Present (1 year 3 months)
Hotel Reservation Specialist
Fusion CX
Jan 2023 - Present (2 years 10 months)
Experienced Communication Manager with a focus on customer support excellence.
Experience
Field Support Specialist
NeoLife International
Jan 2022 - Present (3 years 10 months)
Zalando Customer Support Specialist
Majorel OÜ
Jan 2021 - Present (4 years 10 months)
Aspiring AI Training Specialist with a passion for technology.
Experience
AI Training Specialist
AHEAD Project
Jul 2023 - Sep 2023 (2 months)
International Child Protection Law Course
HarvardX
Mar 2023 - Apr 2023 (1 month)
Effective Team Management Course
Starweaver
Feb 2023 - Mar 2023 (1 month)
Dedicated customer service professional with 14 years' experience resolving complex inquiries.
Experience
Customer Service Representative
Neema Uhai
Aug 2006 - Present (19 years 3 months)
Customer Support Associate
Neema Uhai
Jan 2004 - Dec 2005 (1 year 11 months)
Dedicated Customer Service Representative with 4 years of experience.
Experience
Customer Service Representative
Next Health
Aug 2022 - May 2025 (2 years 9 months)
Customer Care Agent
Nextcare Health
May 2021 - Jun 2022 (1 year 1 month)
Experienced Human Resources professional with a focus on people management.
Experience
Team Leader
Blueberry Transitional Care
Aug 2022 - Present (3 years 3 months)
Social Worker
AMG Nursing
Feb 2022 - Present (3 years 9 months)
HR Assistant & Media Coordinator
Highly motivated Customer Service Professional with 5+ years experience.
Experience
Customer Service Representative/Support Lead
E-Team Inc.
Jan 2020 - Present (5 years 10 months)
Customer service professional and technical support analyst delivering reliable solutions.
Experience
Senior Technical Support Analyst
Infosys
Jul 2024 - Present (1 year 4 months)
Customer Service Specialist
Task Us
Nov 2021 - Feb 2023 (1 year 3 months)
Empathetic customer support specialist with over five years of experience.
Experience
Customer Support
Uber Partners
Jan 2023 - Present (2 years 10 months)
Customer Support & Accounts Manager
Software Logistics Group Ltd
Oct 2020 - Aug 2023 (2 years 10 months)
Accounts Payable Assistant
Rankin Group Ltd
Customer Support Specialist with a proven track record in service excellence.
Experience
Content Creation & Digital Marketing Extern
Content Creation & Digital Marketing Externship
Apr 2024 - Apr 2024 (0 months)
Art Gallery Web Consultant
National Louis University
Jan 2023 - May 2023 (4 months)
Student Facilitator
Girls Who Code Camp
Ryanair DAC
Jan 2018 - Jan 2019 (1 year)
Customer Care Specialist
Auchan France
Nov 2019 - Oct 2020 (11 months)
Children Animator
Association droit au travail
Apr 2018 - Feb 2019 (10 months)
Accounts Receivable Specialist
Physicians Revenue Group
Mar 2023 - Mar 2025 (2 years)
Burlington Coat Factory
Mar 2023 - Oct 2023 (7 months)
Sales Advisor
Office Depot
Aug 2022 - Jan 2023 (5 months)
Cashier / Customer Service
DICK'S Sporting Goods
Feb 2022 - Aug 2022 (6 months)
Aug 2022 - Feb 2024 (1 year 6 months)
KYC & Compliance Administrator
Globex360 Pty Ltd
Oct 2022 - Aug 2023 (10 months)
Retentions Administrator
Globex360 Pty Ltd
May 2020 - Aug 2022 (2 years 3 months)
Customer Service Specialist
Wicked Campers
Sep 2019 - Apr 2020 (7 months)
Recruiter Assistant
Goyello
Mar 2018 - Sep 2018 (6 months)
Kids Dental
Jan 2021 - Aug 2022 (1 year 7 months)
Front Desk Coordinator
Kids Dental
Jan 2020 - Jan 2021 (1 year)
Customer Service Representative/Technical Support Representative
Continuum Global Solutions
Mar 2022 - Present (3 years 8 months)
Customer Service Representative/Technical Support Representative
Qualfon Inc.
Jul 2021 - Present (4 years 4 months)
Healthcare Customer Service Representative
Concentrix
Oct 2019 - Present (6 years 1 month)
Leadership Skills Course
Stone River eLearning
Jan 2023 - Feb 2023 (1 month)
CRC London
Jul 2015 - Feb 2022 (6 years 7 months)
Nov 2019 - May 2020 (6 months)
Jun 2022 - Jun 2022 (0 months)
Library Assistant
Maywood Public Library
Aug 2024 - Present (1 year 3 months)