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VPHuman Resources Leader with expertise in IT recruitment and project management.
Experience
Senior IT Recruiter
Freelance
Oct 2023 - Present (2 years 1 month)
Senior IT Recruiter
Variacode
Feb 2022 - Sep 2023 (1 year 7 months)
Senior Talent Acquisition Specialist
Yuxi Global
Jul 2021 - Jan 2022 (6 months)
IT Recruiter
Endrock
Oct 2020 - Jul 2021 (9 months)
HR Partner
TeConnecta
Dec 2017 - Jul 2019 (1 year 7 months)
Customer-focused technical support specialist improving user experience.
Experience
Technical Advisor
TDCX
Jun 2025 - Present (5 months)
Freelance Event Representative
Freelance
Jan 2023 - Present (2 years 10 months)
Customer service professional delivering empathetic, efficient technical support.
Experience
IT Support Assistant
Sitel Group
Jul 2022 - Jun 2025 (2 years 11 months)
ASClient Support Case Manager
Alberta Health Services
May 2021 - Jun 2022 (1 year 1 month)
Customer Service Representative
IntouchCX
Jul 2016 - Jun 2020 (3 years 11 months)
Experienced customer service specialist with a focus on remote support.
Experience
Customer Service Representative
National Grid
Oct 2021 - Present (4 years 1 month)
Customer Service Representative
Citizens Property Insurance
Mar 2020 - Present (5 years 8 months)
SESeasoned customer service representative with nearly 30 years of experience.
Experience
Customer Service Representative
PayPal/Hyperwallet
Jan 2019 - Present (6 years 10 months)
Site Manager
Sentinel Storage
Jan 2018 - Present (7 years 10 months)
DHExperienced Senior Customer Support Engineer with a focus on automation.
Experience
Marriage Counseling Intern
Bingjiang Marriage Registry Office
Aug 2024 - Present (1 year 3 months)
Content Creator & Community Work
Self Employed
Jan 2016 - Present (9 years 10 months)
Senior Customer Support Engineer
Dynamic Payroll & Compliance Lead with 10+ years of experience.
Experience
Lecture / Teacher
Twelepele Correctional Centre
May 2022 - Present (3 years 6 months)
Administrator / Proof Reader / Typist
Inlexso
Jun 2022 - Oct 2023 (1 year 4 months)
Repair and Maintenance Planner
AGAgile Delivery Manager with over 10 years of experience.
Experience
Scrum Master Specialist
British Telecom
Apr 2024 - Present (1 year 7 months)
Senior Scrum Master
Pharmeasy
Feb 2021 - Mar 2024 (3 years 1 month)
Scrum Master
Hewlett Packard Enterprise
Mar 2019 - Jan 2021 (1 year 10 months)
ASDynamic HR leader with 18 years of experience in talent acquisition.
Experience
Deputy Manager - HR & Assistant to MD
Pooja International
Feb 2021 - Present (4 years 9 months)
Executive Assistant to Director
IRC Engineering Services India Pvt Ltd
May 2019 - Feb 2021 (1 year 9 months)
MMDedicated customer service professional with over 10 years of experience.
Experience
Specialist
Apple
Aug 2023 - Aug 2024 (11 months)
Appointment Scheduler
Pearl Interactive Network
Oct 2023 - Sep 2024 (11 months)
Quality Analyst
Teleperformance
Sep 2022 - Sep 2023 (11 months)
DGSeasoned financial services professional with expertise in loan processing.
Experience
Trust Specialist
First Citizens Bank
Dec 2022 - Present (2 years 11 months)
Loan Processor
Alterra Home Loans
Sep 2021 - Nov 2022 (1 year 2 months)
Loan Processor
Credible
Oct 2019 - Mar 2021 (1 year 5 months)
KB
United States35k-45k USD
Detail-Oriented | Skilled in Communication, Problem Solving & Client Satisfaction
Experience
EVCustomer Service Representative
Everise
May 2025 - Present (6 months)
Results-driven marketing expert with a passion for digital ads and strategy.
Experience
Contributing Writer & Social Media Strategist
Asian Weekly Newspaper
Part-time Business Development Manager
Enqodle
Nov 2022 - Nov 2023 (1 year)
Operations & HR Manager
Samna Digital Media
Mar 2023 - Mar 2023 (0 months)
Proactive Human Resource and Project Management Specialist with a passion for empowerment.
Experience
Human Resource Specialist
OBOR Technology Kenya Limited
Jul 2024 - Aug 2024 (1 month)
Programs & Advocacy Assistant
GROOTS Kenya
Jun 2024 - Jul 2024 (1 month)
Human Resource Assistant
Muthokinju Paints and Cements
Feb 2021 - Sep 2023 (2 years 7 months)
IPPassionate Front End Engineer with a robust background in web performance.
Experience
Front End Engineer
Isuzume.rw
Jan 2024 - Mar 2024 (2 months)
Front End Developer
TeckVilla Ltd
Jan 2023 - Jan 2024 (1 year)
UI/UX Designer
Haza tech
Jan 2021 - Jan 2023 (2 years)
TOEmpathetic customer care professional with 5+ years of experience.
Experience
Customer Experience Manager
The Alejo Company
Dec 2023 - Present (1 year 11 months)
Client Relations & Property Manager
Naija Nomads
Sep 2021 - Dec 2024 (3 years 3 months)
Customer Service & Travel Assistant
CVCustomer Service Excellence Professional
Experience
Project Processor
AIRCOM
Sep 2022 - Present (3 years 2 months)
Project Administrator & Contracts Specialist
Muller Inc.
Sep 2021 - Jul 2022 (10 months)
Senior Administrative & Contracts Specialist
Van Metre Companies
Real Estate graduate and operations manager skilled in land administration and customer-focused operations.
Experience
General Manager
Connedison Enterprise
Nov 2023 - Present (2 years)
Land Administration Assistant
Lands Commission
Nov 2022 - Oct 2023 (11 months)
IT Support Technician
Results-driven healthcare leader specializing in Medicare Advantage enrollment, facility partnerships, and community outreach.
Experience
Facility Enrollment Specialist
Affinity by Molina Healthcare
Jan 2025 - Present (10 months)
Medicare Sales Agent
Exact Medicare
Jan 2025 - Present (10 months)
Results-driven sales professional specializing in consultative selling and client relationship growth.
Experience
Salesperson & Customer Service
Greenlight Planet Kenya Limited
Jul 2024 - Apr 2025 (9 months)
Airtel Money Customer Service
Airtel
Feb 2020 - Feb 2023 (3 years)
JLInsurance Sales Representative
Hotel Specialist
Trip.com Group
Jan 2022 - Dec 2023 (1 year 11 months)
Technical Support Advisor
Concentrix Malaysia
Jan 2021 - Dec 2022 (1 year 11 months)
Customer Service Executive
Scicom (MSC) Bhd
Jan 2021 - Dec 2022 (1 year 11 months)
Customer Service Representative / Dispatcher
Global Contact Services (GCS)
Jun 2017 - Present (8 years 5 months)
Customer Service Representative
Ashford.com
Aug 2015 - Present (10 years 3 months)
Customer Service Associate
Pride Health Care
Oct 2013 - Present (12 years 1 month)
Customer Service Representative
TreO
Jan 2014 - Present (11 years 10 months)
Retail Sales Supervisor
London Drugs
Jan 2013 - Present (12 years 10 months)
Senior Customer Service Representative / Administrative Assistant
Evolution Technologies
Jan 2011 - Present (14 years 10 months)
Cisco Systems R&D Co., Ltd.
Aug 2016 - Aug 2023 (7 years)
Software Tester | Scrum Master
Cisco Systems R&D Co., Ltd.
Mar 2005 - Jul 2016 (11 years 4 months)
Product Management Specialist
Cisco Systems R&D Co., Ltd.
Jun 2012 - Dec 2012 (6 months)
Barloworld Equipment
Feb 2010 - Jul 2017 (7 years 5 months)
Planning Clerk / PA / Radiation Clerk
De Beers
Apr 1999 - Oct 2009 (10 years 6 months)
Account Clerk / PA / Receptionist
VAV Consultant
Feb 1999 - Apr 2004 (5 years 2 months)
Scrum Master
Convergys
Jul 2017 - Mar 2019 (1 year 8 months)
Technical Consultant
Dell International Services
May 2015 - Mar 2017 (1 year 10 months)
Assistant Manager HR
Graphisads Pvt Ltd
Oct 2016 - May 2019 (2 years 7 months)
Manager - HR & Administration
Indian Technomac Company Limited
Jan 2009 - Feb 2014 (5 years 1 month)
Assistant to HR Head
Shyama Powers India Limited
Apr 2006 - Dec 2006 (8 months)
Content Moderator
Teleperformance
Dec 2021 - Sep 2022 (9 months)
Customer Service Representative
Datamark
Jul 2020 - Mar 2021 (8 months)
Loan Processor
Caliber Home Loans
Jul 2015 - Jul 2018 (3 years)
Loan Officer Administrative Assistant
Guaranteed Rate
May 2013 - May 2015 (2 years)
Direct Care Aide
Dogwood Crossing
Dec 2024 - Present (11 months)
ALCustomer Service Representative
Alorica
Jul 2024 - Dec 2024 (5 months)
DQTeam Leader
Dairy Queen
Aug 2017 - Apr 2019 (1 year 8 months)
Cashier
Pop Shop
Oct 2019 - Jul 2021 (1 year 9 months)
Chief Accountant & BD Manager
Mohammedi Associates
Jan 2011 - Jan 2022 (11 years)
Business Head & Chief Account Manager
Mohammedi Associates
Jan 2010 - Jan 2022 (12 years)
Community Development Officer (Volunteer)
Missions Campaign Network
Sep 2018 - Oct 2019 (1 year 1 month)
Social Development Officer Intern
Ministry of Labour, Social Security and Service
Sep 2017 - Jan 2018 (4 months)
Naija Nomads
Jul 2020 - Aug 2021 (1 year 1 month)
Customer Service Support Intern
Naija Nomads
Feb 2019 - Jul 2019 (5 months)
Apr 2017 - Sep 2021 (4 years 5 months)
Executive Assistant to CEO
Circe Salon & Spa
May 2007 - Apr 2012 (4 years 11 months)
Executive Assistant to CEO/CFO
Kettler Development
Jan 2003 - May 2007 (4 years 4 months)
MTN
Jul 2018 - Aug 2021 (3 years 1 month)
Associate Director of Recruiting
Metropolitan College of New York
Jan 2017 - Jan 2025 (8 years)
Scheduling Coordinator
Aplus Home Care
Jan 2015 - Jan 2017 (2 years)
Jubilee Insurance Company Limited
Mar 2015 - Nov 2019 (4 years 8 months)
