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Driven professional with 6 years in customer service and training.
Experience
Trainer
Itel
Jan 2024 - Apr 2024 (3 months)
Supervisor
Itel
Aug 2022 - Dec 2023 (1 year 4 months)
Customer Service Representative
Itel
Oct 2020 - Jul 2022 (1 year 9 months)
Growth-driven pharmacist with expertise in patient care and medication management.
Experience
Medical Professional/Cannabis Consultant
Terravida Holistic Center
Nov 2020 - Present (5 years)
Clinical Pharmacist
OutcomesMTM
Clinical Pharmacist
Patient-focused medical doctor delivering compassionate, evidence-based clinical care.
Experience
Medical Officer
Consolata Hospital Nkubu
Jan 2024 - Present (1 year 10 months)
Medical Officer Intern
Consolata Hospital Nkubu
Jan 2023 - Dec 2023 (11 months)
Elective Trainee
Eskenazi Health
Detail-oriented Data Annotation Specialist with 3 years of experience.
Experience
Data Annotation Specialist
Samasource
Apr 2022 - Jul 2024 (2 years 3 months)
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Aspiring industrial engineer with strong analytical and communication skills.
Experience
Operation Assistant
Current Employer
Sep 2023 - Present (2 years 2 months)
Industrial Engineer Intern
Horizon Addis Tyre Manufacturing PLC
Mar 2022 - Jul 2022 (4 months)
Highly skilled annotation specialist with expertise in LiDAR projects.
Experience
Annotation Specialist
Remotasks
Jan 2020 - Present (5 years 10 months)
Image Annotator
Supahands
Jul 2021 - Feb 2023 (1 year 7 months)
Accomplished banking professional with expertise in service quality.
Experience
Service Quality Specialist II
Uber India Systems Private Limited
Feb 2024 - Present (1 year 9 months)
Senior Associate - Operations
WNS Global Services
Jul 2023 - Feb 2024 (7 months)
Senior Associate
Customer experience specialist with 8+ years in support operations.
Experience
User Support Lead
Collectibles.com
Jan 2023 - Present (2 years 10 months)
Technical Support Specialist| Customer Success Manager
Respond.io
May 2022 - Jan 2023 (8 months)
Quality Assurance Analyst
Hire Horatio
Professional QA Engineer with expertise in manual and exploratory testing.
Experience
QA Engineer Intern
Nakshatra Techno Hub
Mar 2025 - Present (8 months)
Data Analyst (Project)
Job Trend Analysis
QA Engineer (Project)
Detail-oriented data analyst skilled in annotation, quality assurance, and data visualization for AI and reporting.
Experience
Customer Service Representative
Neolife
May 2022 - Jun 2025 (3 years 1 month)
Data Annotator
Freelance
Jan 2025 - Mar 2025 (2 months)
Field Data Intern
Aspian Bitumen Limited
Oct 2018 - Sep 2019 (11 months)
Detail-oriented data annotation specialist focused on accurate, confidential AI and NLP data preparation.
Experience
Administrative & Data Support Specialist
Remote
Jan 2021 - Present (4 years 10 months)
Translation and Language Annotator
Rev AI Transcription
Jan 2019 - Dec 2020 (1 year 11 months)
Data analyst transitioning from IT support; skilled in Python, SQL, data visualization, and machine learning.
Experience
IT Support Specialist
Digital World Prodigy
Jan 2024 - May 2025 (1 year 4 months)
Data Annotator
Digital Data Divide
Jan 2024 - Sep 2024 (8 months)
ICT Assistant
ICT Authority
Dec 2022 - Dec 2023 (1 year)
Experienced Software Tester with a focus on quality assurance.
Experience
Software Tester
Jetsynthesys Pvt Ltd
Nov 2018 - Jul 2023 (4 years 8 months)
Analyst
eClerx Services Pvt Ltd
Dec 2014 - Oct 2016 (1 year 10 months)
Dedicated IT professional with expertise in cybersecurity and medical assisting.
Experience
Penetration Tester
Red Line Cyber Security
Oct 2022 - Present (3 years 1 month)
Penetration Tester
Red Line Cyber Security
Oct 2022 - Present (3 years 1 month)
Experienced grants administrator and clinical trial financial analyst.
Experience
Research Administrator 3
University of California San Diego
Jul 2023 - Present (2 years 4 months)
Contracts and Grants Manager
Medasource
Oct 2022 - Present (3 years 1 month)
Senior healthcare education leader delivering tech-enabled training, clinical governance, and workforce transformation.
Experience
Senior Project Manager
Barts Health NHS Trust
Dec 2023 - Apr 2025 (1 year 4 months)
Independent Consultant
Independent Consultant
Oct 2019 - Dec 2023 (4 years 2 months)
Director of Nursing and Administration
Motivated with strong analytical skills and ability to adapt quickly to new technologies.
Experience
Support Engineer Trainee
Octacore Soutions Pvt. Lmt.
Sep 2024 - Mar 2025 (6 months)
Database and Frontend Intern
Octacore Soutions Pvt. Lmt.
Mar 2024 - Sep 2024 (6 months)
Experienced Software Quality Engineer specializing in test automation and quality assurance.
Experience
Quality Engineer
KidsKonnect B.V.
Feb 2023 - Present (2 years 9 months)
Senior Software Quality Analyst
Metropolitan Bank & Trust Company
Apr 2021 - Nov 2022 (1 year 7 months)
Software Quality Analyst
Bank of the Philippine Islands
Highly motivated and detail-focused QA Specialist
Experience
Quality Assurance Specialist
CerebrumHub
Feb 2023 - Present (2 years 9 months)
Freelance Software Tester
uTest
Jan 2023 - Present (2 years 10 months)
Customer Service
Detail-oriented Data Annotator with 5 years of experience.
Experience
Data Annotator
Avala
Aug 2024 - Present (1 year 3 months)
Data Annotator
Superhands
Mar 2024 - Present (1 year 8 months)
Data Annotator
Remotasks
Jul 2019 - Dec 2023 (4 years 5 months)
Mirixa
Pharmacist
Axion Healthcare Staffing
Sep 2021 - Dec 2022 (1 year 3 months)
Pharmacy Manager
Rite Aid Pharmacy
Feb 2020 - Apr 2021 (1 year 2 months)
Aug 2019 - Sep 2019 (1 month)
Health Service Management Attach
Siaya County Referral Hospital
Jul 2019 - Jul 2019 (0 months)
Community Health Attach
Sirisia Sub-County Health
May 2016 - May 2016 (0 months)
Commonwealth Bank of Australia
Jan 2022 - Apr 2023 (1 year 3 months)
Customer Service Executive - Payment Protection Insurance
HSBC
Feb 2021 - Dec 2021 (10 months)
KYC Analyst
HSBC
Aug 2017 - Feb 2021 (3 years 6 months)
Dec 2021 - Oct 2022 (10 months)
Senior Customer Support Specialist
Hire Horatio
Jan 2020 - Dec 2021 (1 year 11 months)
Smart Health Nepal
Field Data Intern
Watzan
Oct 2017 - Feb 2018 (4 months)
Eligibility Representative
Cigna/Express Scripts/Accredo
Sep 2020 - Jul 2023 (2 years 10 months)
Eligibility Representative
Cigna/Express Scripts/Accredo
Sep 2020 - Jul 2023 (2 years 10 months)
Onsite/EMR Pursuit Team Member
NFuzion IT/Client Company (Anthem Healthcare)
Jan 2020 - Apr 2020 (3 months)
Clinical Financial Analyst II
Elligo Health Research
Mar 2021 - Present (4 years 8 months)
Accounting Coordinator
Charleston Shoe Company
Jul 2018 - Present (7 years 4 months)
Grant Accountant/Fiscal Analyst III
College of Charleston
Jun 2016 - Present (9 years 5 months)
AK Armed Forces Hospitals
Jan 2017 - Feb 2019 (2 years 1 month)
Associate Healthcare Consultant
Satchell Associates Limited
Oct 2015 - Oct 2016 (1 year)
Trust Manager - Blood Transfusion
Barts Health NHS Trust
Jul 2003 - Oct 2015 (12 years 3 months)
Aug 2020 - Apr 2021 (8 months)
Software Quality Analyst
Alloc8
Aug 2019 - Jan 2020 (5 months)
Software Test Analyst
Benefitfocus
Jan 2019 - Jul 2019 (6 months)
BalticRimi
Dec 2020 - Present (4 years 11 months)
Program Coordinator
USAID/HealthforLife
Jan 2015 - Jan 2017 (2 years)
Customer Service
MarkandSpencer
Jul 2012 - Dec 2014 (2 years 5 months)
Freelance Writer
Self-Employed
Nov 2011 - Dec 2019 (8 years 1 month)