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Experienced Quality Analyst with a strong focus on customer service.
Experience
Quality Analyst
Woolworths Financial Services
Jun 2018 - Present (7 years 5 months)
Quality Analyst
Frank.net
Aug 2013 - Present (12 years 3 months)
Call Centre Agent
Merchants/ASDA
Oct 2009 - Present (16 years 1 month)
Quality Analyst
Merchants/ASDA
Oct 2009 - Present (16 years 1 month)
Stock Controller
Space Television
Oct 2007 - Present (18 years 1 month)
Credentialed Veterinary Technician delivering compassionate, high-quality small animal care.
Experience
Pharmacy and Laboratory Technician
BluePearl Pet Hospital
Nov 2024 - Present (1 year)
Certified Veterinary Technician
BluePearl Pet Hospital
Sep 2019 - Present (6 years 2 months)
Detail-oriented staff accountant with expertise in month-end close, reconciliations, and financial analysis.
Experience
Corporate Staff Accountant
Taylor Penn Medicine
Dec 2024 - Present (11 months)
General Ledger Accountant
Pyramid Healthcare
Apr 2024 - Nov 2024 (7 months)
Staff Accountant (Contract)
CFO and finance leader who builds scalable finance, strategy, and growth operations.
Experience
Interim CFO
Moonsong Labs
Jan 2025 - May 2025 (4 months)
Interim CFO
American Medical Staffing
Oct 2024 - Dec 2024 (2 months)
Interim VP, Finance
Weight Watchers
Jan 2024 - Jul 2024 (6 months)
Experienced Bookkeeper and Financial Operations Specialist with 11 years expertise.
Experience
Relationship Officer, Credit
Equity Bank
Jan 2018 - Present (7 years 10 months)
Credit Monitoring and Collection Officer
Equity Bank
Jan 2013 - Present (12 years 10 months)
Accounts Clerk
Result-driven finance professional with expertise in accounting and trade.
Experience
Assistant Manager Finance Imports
Kohat Cement Co. Ltd.
Dec 2009 - Dec 2017 (8 years)
Export Coordinator
Kohat Cement Co. Ltd.
Dec 2009 - Dec 2013 (4 years)
Accounts Officer
Bunnys Limited
Jul 2006 - Dec 2008 (2 years 5 months)
Detail-oriented billing specialist with expertise in healthcare finance.
Experience
Billing Specialist
Host Healthcare
Jan 2022 - Dec 2024 (2 years 11 months)
Medical Billing Specialist
The Georgia Institute For Plastic Surgery
Jan 2021 - Dec 2022 (1 year 11 months)
Financial Patient Advisor
Effingham Health System
Jan 2020 - Dec 2022 (2 years 11 months)
Finance professional specializing in accounts receivable, credit, and treasury operations.
Experience
Credit & Treasury Analyst
Peter Pan Seafood
Feb 2023 - Jan 2025 (1 year 11 months)
Sales / Accounts Receivable Coordinator
Peter Pan Seafood
Feb 2021 - Aug 2021 (6 months)
Operations Assistant
Topline Corporation
Jan 2019 - May 2020 (1 year 4 months)
Detail-oriented accountant with expertise in financial management.
Experience
Office Assistant
Leboea Services
Jan 2024 - Present (1 year 10 months)
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Primary school teacher specialising in SEN and English language education.
Experience
Primary School Teacher
Loreto Junior School
Nov 2024 - Apr 2025 (5 months)
Montessori English Teacher
American Montessori International School
Jan 2023 - Nov 2023 (10 months)
Swimming Instructor
SwimFun Hanoi
Jun 2022 - Nov 2022 (5 months)
Dedicated educator and customer-focused professional with training and development expertise.
Experience
Special Education Teacher
ESCCO
Nov 2023 - Present (2 years)
Pre-K & Infant Teacher
The Goddard School
Jul 2023 - Nov 2023 (4 months)
Kindergarten Teacher
Columbus Performance Academy
Customer-centric product and relationship professional driving revenue and retention.
Experience
FX Client Service Consultant
Barrhead Travel International
Feb 2024 - Jan 2025 (11 months)
FX Client Service Consultant
Travelex Ltd
Dec 2022 - Feb 2024 (1 year 2 months)
Commercial Banking Relationship Manager
Lloyds Banking Group
Open-minded consultant with strong customer service and analytical skills.
Experience
Information Consultant
A-Bank Ukraine
Sep 2019 - Jun 2020 (9 months)
Customer Service Consultant
Мережа магазинів
Feb 2018 - Jul 2019 (1 year 5 months)
Experienced Sr Executive in RCM Services with a focus on healthcare.
Experience
Sr Executive - RCM Services
CorroHealth
Dec 2024 - Present (11 months)
Accounts Receivable Professional
Pacific BPO
Jul 2022 - Nov 2024 (2 years 4 months)
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Bilingual technical support specialist with strong customer care skills.
Experience
Technical Support Representative
Digital Europlanet
Jul 2023 - Dec 2023 (5 months)
Owner
Local Steakhouse
Jan 2023 - Present (2 years 10 months)
Freelance Agent
Dedicated virtual assistant with strong organizational and communication skills.
Experience
Online Business Manager - Virtual Assistant
Wishup
Jul 2024 - Present (1 year 4 months)
Team Lead Customer Success - Level 2
Achieve Test Prep
Jun 2022 - May 2024 (1 year 11 months)
Customer Success Representative - Level 2
Aspiring financial accountant with a focus on ethical practices.
Experience
Financial Accountant
The Cheeseman
Jan 2020 - Jan 2022 (2 years)
Articles of Clerkship
Financial Focus Group Chartered Certified Accountants
Feb 2017 - Dec 2019 (2 years 10 months)
Accounts Assistant
Clover Leaf Panel Beaters
Feb 2017 - Dec 2019 (2 years 10 months)
Dedicated customer service professional with diverse experience in hospitality.
Experience
Warehouse Associate
Ross Distribution Warehouse
Oct 2022 - Feb 2023 (4 months)
To-Go Specialist/Hostess
Red Lobster
Oct 2022 - Nov 2022 (1 month)
Stock Associate
Sam's Club
Jun 2022 - Sep 2022 (3 months)
Multilingual translator and educator with expertise in technical writing.
Experience
Analyst
HCLTECH
Apr 2025 - Present (7 months)
Freelance Interpreter, Translator, & Technical Writer
Freelance Online Languages
Sep 2024 - Present (1 year 2 months)
Highly motivated financial aid advisor with strong interpersonal skills.
Experience
Financial Aid Advisor
Universal Technical Institute
Sep 2023 - Present (2 years 2 months)
Accounting Assistant Manager
Air Dynasty AC & Heating
Jan 2023 - Sep 2023 (8 months)
Order Processing Specialist
Veterinary Assistant
Veterinary Medical Clinic
Sep 2018 - Oct 2019 (1 year 1 month)
American Public Education, Inc.
Aug 2023 - Feb 2024 (6 months)
Staff Accountant
Lacas Coffee
Oct 2022 - Jun 2023 (8 months)
Chief Financial Officer
Voice LLC
Jan 2021 - Dec 2022 (1 year 11 months)
VP of Finance and Operations
Lo & Sons
Oct 2019 - Dec 2020 (1 year 2 months)
Njigirira Kugeria Sawmill
Jan 2011 - Present (14 years 10 months)
Accounts and Stores Intern
Ngere Tea Factory Ltd (KTDA)
May 2008 - Present (17 years 6 months)
Sales Associate
Men's Wearhouse
Jan 2008 - Dec 2009 (1 year 11 months)
English Tutor
EIV Hanoi
Jun 2022 - Nov 2022 (5 months)
Intensive English Teacher
Mahachai Christian School
Dec 2021 - Apr 2022 (4 months)
Jul 2022 - Jul 2023 (1 year)
Activity Director
Hudson Elms Nursing Home
Jan 2022 - Jul 2022 (6 months)
State Certified Nursing Assistant
Woodlands
Apr 2019 - Jan 2022 (2 years 9 months)
Jun 2023 - Aug 2023 (2 months)
Diaspora Banking Client Service Manager
Polaris Bank Limited
Sep 2019 - Oct 2021 (2 years 1 month)
Marketing Intern
Guinness Nigeria Plc
Nov 2018 - Apr 2019 (5 months)
Vdesk
Jan 2018 - Present (7 years 10 months)
Owner/Head of Customer Care
LyCore Tech.
Jan 2018 - Present (7 years 10 months)
Database Management
Doctena
Jan 2018 - Present (7 years 10 months)
Achieve Test Prep
Nov 2021 - May 2022 (6 months)
Process Developer
Genpact
Oct 2015 - Sep 2016 (11 months)
Customer Service Executive
HSBC Data Processing India Pvt. Ltd (HDPI)
Dec 2011 - Jun 2012 (6 months)
Team Member
Panda Express
Dec 2021 - Apr 2022 (4 months)
Food Service Worker
Tastee Turkey Leg
Jun 2019 - Sep 2021 (2 years 3 months)
English Native Online Tutor / Teacher
Prely Online Platform
Jan 2024 - Present (1 year 10 months)
Arabic Native Online Tutor / Teacher
Prely Online Platform
Jan 2024 - Present (1 year 10 months)
Back Office Reception Agent
Home Depot Canada
Jul 2023 - Mar 2025 (1 year 8 months)
Wisenbaker Builder Services
Apr 2022 - Jan 2023 (9 months)
Secretary
GeoTech Engineering and Testing
Dec 2021 - Mar 2022 (3 months)
Assistant Manager
Patsco Windshield Repair
Mar 2021 - Dec 2021 (9 months)