Pick a clean, professional template for a Case Manager. Use reverse-chronological layout so your recent client work and outcomes appear first. That layout reads well and parses reliably in ATS systems.
Keep length tight. For early or mid-career Case Managers aim for one page. If you have more than 10 years of relevant practice and leadership roles, two pages work, but only include related roles and quantifiable results.
Use ATS-friendly fonts like Calibri, Arial, Georgia, or Garamond. Set body text to 10–12pt and headers to 14–16pt. Leave enough white space so each section rests on the page.
Organize sections with clear headings: Contact, Summary or Objective, Experience, Education, Certifications, Relevant Skills, and Professional Training. Put licenses and mandatory certifications near the top for quick scanning.
Keep bullet points short and outcome-focused. Use strong verbs like coordinated, led, reduced, and connected. Add metrics when you can, for example caseload size, reduction in readmissions, or client satisfaction scores.
Avoid complex formatting. Stay away from columns, heavy tables, photos, and graphics. Those elements often break ATS parsing and distract hiring managers.
Common mistakes include inconsistent spacing, many small fonts, and long paragraphs. Also avoid long lists of unrelated tasks. Tailor each resume to the job by highlighting relevant populations, settings, and measurable impact.