Can you describe a time when you successfully negotiated a lease agreement that benefited both the landlord and the tenant?
Behavioral
Negotiation
Relationship Management
Problem-solving
This question assesses your negotiation skills and ability to balance the interests of both parties in a leasing situation, which is crucial for a Leasing Manager.
How to answer
- Use the STAR method (Situation, Task, Action, Result) to structure your response
- Clearly outline the context of the negotiation, including the parties involved
- Describe the specific challenges you faced during the negotiation
- Detail the strategies you employed to reach a mutually beneficial agreement
- Quantify the outcome and explain how it enhanced relationships with both parties
What not to say
- Focusing solely on the financial aspects without addressing relationship management
- Neglecting to mention any challenges faced during the negotiation
- Taking full credit without acknowledging the contributions of others
- Providing a vague example without specific details or metrics
Sample answer
“At a previous job with a real estate company in São Paulo, I negotiated a lease for a commercial property where the tenant had concerns about the rent increase. I facilitated a meeting where we discussed the tenant’s budget constraints and the landlord's needs. By proposing a phased rent increase over three years, both parties felt satisfied. This approach not only secured the lease but also established a long-term relationship with the tenant, leading to further referrals. The result was a 15% increase in occupancy for the property.”
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