Technical Partner Support & QA Specialist

Workana is a remote work platform for talents in Latin America, and they are looking for a Technical Partner Support & QA Specialist to join the UK-based team of Nuweb Group, a global event technology partner.

Requirements

• 2+ years experience in SaaS product support, technical support, or a similar role.
• Experience in manual software testing.
• Strong troubleshooting and analytical thinking skills.
• Ability to reproduce issues and document bugs clearly and accurately.
• Strong written and verbal communication skills, with the ability to liaise effectively with diverse stakeholders.
• Excellent organisational skills and attention to detail.
• Experience collaborating with cross-functional teams (Product, QA, Engineering).
• High proficiency in Google Workspace, Microsoft Office Suite, and project management tools.
• Comfortable working independently during afternoon/evening hours.

Benefits

• 24 days holiday + bank holidays (increasing with tenure).
• Flexible working arrangements.
• Learning and development opportunities.
• Competitive salary and role progression opportunities.