Malaysia onlyWe are seeking a customer-centric individual to join our highly skilled Customer Support Team as a Customer Support Representative. As a Customer Support Representative, your ultimate role is to champion customer satisfaction by providing exceptional support and experience, contributing to the development of our multi-language knowledge base and community, and actively shaping the improvement of our products through customer feedback.
Requirements
- Minimum 2 years of experience in customer support
- Fluent in English (spoken and written)
- Customer support experience with expertise in multi-chat handling
- Advanced English (spoken and written)
- Fast learner, able to handle complex information
- Flexible, adaptable, and comfortable in a changing environment
- Strong communication, interpersonal, and problem-solving skills
- Well-organized, detail-oriented, and able to multitask and work under pressure
- Customer-focused mindset
Benefits
- Generous leave + Public Holidays
- Paid Charity Day
- Flexible working hours and remote working
- Company-provided equipment
- Annual training and development budget
- Extensive opportunity to grow your career at an innovative FinTech
Poland only
IN, MY + 3 more
CY, IE + 10 more
