Driver Scheduling & Routing Coordinator

Hiring Filipino and Philippine-based professionals only!

Wingz, is a leading US rideshare company focused on Non-Emergency Medical Transportation (NEMT).

Visit our website:https://www.wingz.com/

Job Summary:

We are looking for a Driver Scheduling & Routing Coordinator to join our growing operations team. This role is key to building efficient driver schedules, optimizing routes, and ensuring smooth coordination between drivers, operations, and management. If you are highly organized, tech-savvy, and thrive under pressure, this is the perfect opportunity to showcase your skills and grow with us.

• Work Schedule: US Hours (EST)
• Work Setup: Remote | Independent Contractor
• Employment Type: Full-Time | Long-Term Opportunity
• Fixed Salary: USD 958/ Month
• Perks: 10 PTO days + HMO (after probation)
• Payout: Semi-Monthly
• Equipment: Self-Provided

Key Responsibilities:

Route Planning & Optimization

• Build and optimize routes for one market, creating next-day and future schedules.
• Target 15+ legs per driver per day (industry standard: 20–30; current average is lower).
• Add trips and suggestions to existing routes to maximize driver earnings and reduce deadhead miles.

Driver Engagement & Communication

• Use sales and negotiation skills to win driver buy-in for suggested routes.
• Communicate clearly and persuasively to shift drivers from self-scheduling to assigned routes.
• Track KPIs, focusing on increasing trips per driver.

Collaboration & Coordination

• Work closely with Market Operations, Driver Safety & Reliability, and other stakeholders.
• Act as an internal communicator across teams and management to align schedules and resolve issues.
• Support a dedicated routing team focused solely on route building and assignment.

Analysis & Reporting

• Collect and analyze data on route efficiency and driver performance.
• Prepare reports and presentations to management with actionable insights.
• Conduct research to continuously improve route planning and scheduling practices.

Requirements

• Proven 2 years of experience in scheduling, logistics, operations, or dispatch coordination.
• Strong organization and time management skills; able to handle multiple tasks under tight deadlines.
• Excellent verbal and written communication abilities; confident in client and driver interactions.
• Skilled in negotiation, enforcement, and conflict resolution.
• Tech-savvy with the ability to quickly learn and navigate scheduling tools and software.
• Strong analytical and data presentation skills.
• High attention to detail, comprehension, and accuracy in execution.
• Results-oriented with the ability to adapt and work well under pressure.

• Strong research skills to identify new opportunities for optimization.