We are a company that supports individuals with diverse needs in increasing their performance and overall quality of life. We are looking for a Support Agent to turn unhappy customers into fans and handle customer concerns across all channels.
Requirements
- Excellent German and English language skills
- Independent work style with self-discipline and a goal-oriented approach
- Reliable, loyal, and motivated
- Experience in the support area and confident in dealing with customers
- Enthusiasm for human contact and sales over the phone and through new media
- Confident in using CRM programs and Google Suite
- Flexible and able to work in chaotic situations
- A team player
- Confident in using computers and eager to learn new tools
Benefits
- Flexible working hours
- Remote work
- Competitive salary
- Regular team events
- Collegial atmosphere with flat hierarchies and short decision-making processes
