Customer Service 24/7 Agent

We are looking for a Customer Service 24/7 Agent to join our team at Vueling, a leading low-cost airline in Europe. As a member of our Customer Operations department, you will be responsible for managing and resolving customer service disruptions, providing timely solutions, and ensuring customer satisfaction. If you are passionate about delivering exceptional service and have a keen eye for detail, we want to hear from you!

Requirements

• Bachelor’s degree in an aviation-related field (desirable)
• Minimum 6 month - 1 year of experience working at the airport as a ground handling agent, a travel agent, or in customer service
• Previous experience in an operational role within the airline industry
• Experience dealing with operational disruptions
• Experience managing customer service disruptions and coordinating with internal and external stakeholders

Benefits

• Staff travel
• Discounts
• Flexible working model