04. Amazon Connect Provisioner | Fully Remote | USD Payments

We are looking for an experienced Amazon Connect Provisioner to lead the implementation and coordination of our contact center infrastructure using Amazon Connect.

Requirements

• 3+ years of experience with Amazon Connect or similar CCaaS platforms
• Strong understanding of AWS ecosystem (Lambda, IAM, S3, CloudWatch)
• Proven experience leading implementations or system rollouts
• Solid knowledge of contact flow design and telephony systems (IVR, routing logic)
• Experience with API integrations and system architecture
• Strong sense of ownership and accountability
• Ability to translate business needs into technical solutions
• Excellent stakeholder management and communication skills
• Highly organized with the ability to drive initiatives independently
• Strategic thinker with hands-on execution capability

Benefits

• High Ownership Role
• Long-Term Opportunity
• Competitive Compensation
• Career Growth
• Autonomy