Conversational Data Collection Associate (Audio Recording) - Malay

Job Overview

We are looking for individuals to record natural conversations using provided scripts. You will work with a partner and play a specific role (such as Customer or Support Agent). The goal is to create clear, natural-sounding audio recordings by following simple instructions.

Project Description

This project involves recording natural conversations with a partner using provided scripts. You will play a role (such as a Customer or Support Agent) and speak in a clear, natural way. The conversations are based on customer support situations, where one person helps solve a problem. These may include:

• Verifying account details

• Solving basic technical issues

• Explaining simple policies

Each assignment takes approximately 30 to 90 minutes and must be completed in one continuous session. You must record in a quiet, noise-free environment.

Key Responsibilities

• Record conversations with an assigned partner
• Follow provided scripts and instructions

• Speak naturally and clearly

• Play your assigned role during recordings
• Ensure recordings are completed in a quiet environment
• Upload files correctly following naming and submission guidelines
• Re-record tasks if quality requirements are not met

• Complete tasks within deadlines

Payment

You will be paid for up to 1.5 hours per assignment, based on approved work.

• Payment depends on audio quality and following instructions
• Work that does not meet quality standards may be rejected or require re-recording
• Payment is processed after successful quality review
• $4.00 USD per hour

Important Requirements

• Speak naturally (like a real conversation, not robotic)

• Follow all instructions carefully

• Ensure clear audio with no background noise

• Be available to re-record if needed

• Fluent in Malay and English

Technical Requirements

• Computer or laptop with internet access

• Working microphone

• Basic knowledge of:

o Google Sheets

o Google Drive

o Zencastr

• Ability to download, rename, and upload files

Eligibility Criteria

• Good communication skills in Malay and English

• Ability to follow instructions

• Attention to detail

• Willingness to work with a partner

• Ability to meet deadlines

Agreement & Acknowledgement

Selected participants will be required to sign an agreement and acknowledgement form

confirming:

• Understanding of the task and instructions
• Acceptance of quality and payment terms
• Consent to use of recorded data for the project

Requirements

Residing in Malaysia