United States onlyCustomer Service Representative is responsible for fielding client inquiries regarding release of information (ROI) requests for patient medical records while maintaining consistent service standards and metrics.
Requirements
- Customer Service experience
- HS Diploma or equivalent
- Knowledge of HIPAA and state regulations related to the release of Protected Health Info
- Strong verbal communication skills
- Strong level of patience to resolve customer concerns
- Computer knowledge, including accurate keyboarding skills required
India only
Serbia only