United States onlyVeriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. We help industry-leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What separates Veriforce from the rest is our people. We hire highly-intelligent, growth-minded individuals that team well and continuously look for new, better ways of solving business challenges.
The Associate Product Manager, Systems Applications will play a key role in supporting the strategy, roadmap, and performance of Veriforce’s back-office systems - primarily Salesforce, Zuora, and Microsoft Dynamics, along with other internal platforms critical to service delivery, customer support, and operational efficiency.
This role is an excellent opportunity for a motivated product professional to gain experience in enterprise systems, AI/ML-enabled workflows, and process automation. Working closely with the Product Manager, Systems Applications, you’ll help ensure our internal platforms are scalable, productized, and aligned with Veriforce’s intelligent platform strategy—reducing manual effort, improving data quality, and accelerating value delivery.
This role is an excellent opportunity for a motivated product professional to gain experience in enterprise systems, AI/ML-enabled workflows, and process automation. Working closely with the Product Manager, Systems Applications, you’ll help ensure our internal platforms are scalable, productized, and aligned with Veriforce’s intelligent platform strategy—reducing manual effort, improving data quality, and accelerating value delivery.
What that means day-to-day:
Platform Support Roadmap Execution
Assist in managing the roadmap for Salesforce, Zuora, and Microsoft Dynamics, ensuring priorities align with business needs.
Partner with cross-functional teams (Engineering, Admin, Operations) to deliver system enhancements, including AI/ML-powered workflows.
Document feature requirements, user stories, and acceptance criteria under guidance of the Product Manager.
User Research Insights
Act as the voice of internal users by gathering feedback from GTM, Customer Success, and operational teams.
Analyze opportunities to leverage AI/ML to automate tasks, streamline reporting, and improve workflows.
Support stakeholder workshops, user testing, and post-launch feedback collection.
Execution Delivery
Work with Engineering and Admin teams to test, validate, and release enhancements across Salesforce, Zuora, and Dynamics.
Partner with analytics teams to ensure system-generated data supports business and customer insights.
Support rollout and adoption activities, including training, documentation, and communications.
Change Management Cross-Functional Collaboration
Collaborate with Product Operations, Commercial, and Customer Success to ensure new features are adopted and delivering value.
Support enablement efforts, especially in driving adoption of AI-powered and automated features.
Help track and report on system performance, usage, and efficiency metrics.
Key Outcomes (First 12–18 Months)
Support the migration of contractor management workflows from Dynamics to Salesforce, working alongside senior Product Management and Business stakeholders.
Contribute to delivery of system enhancements that incorporate AI/ML to reduce manual effort and improve data quality.
Help launch automated workflows that accelerate cycle times and increase team productivity.
Assist in the development of dashboards and reporting that provide visibility into operational performance.
Build foundational product management skills while gaining hands-on experience in enterprise systems and intelligent automation.
Assist in managing the roadmap for Salesforce, Zuora, and Microsoft Dynamics, ensuring priorities align with business needs.
Partner with cross-functional teams (Engineering, Admin, Operations) to deliver system enhancements, including AI/ML-powered workflows.
Document feature requirements, user stories, and acceptance criteria under guidance of the Product Manager.
User Research Insights
Act as the voice of internal users by gathering feedback from GTM, Customer Success, and operational teams.
Analyze opportunities to leverage AI/ML to automate tasks, streamline reporting, and improve workflows.
Support stakeholder workshops, user testing, and post-launch feedback collection.
Execution Delivery
Work with Engineering and Admin teams to test, validate, and release enhancements across Salesforce, Zuora, and Dynamics.
Partner with analytics teams to ensure system-generated data supports business and customer insights.
Support rollout and adoption activities, including training, documentation, and communications.
Change Management Cross-Functional Collaboration
Collaborate with Product Operations, Commercial, and Customer Success to ensure new features are adopted and delivering value.
Support enablement efforts, especially in driving adoption of AI-powered and automated features.
Help track and report on system performance, usage, and efficiency metrics.
Key Outcomes (First 12–18 Months)
Support the migration of contractor management workflows from Dynamics to Salesforce, working alongside senior Product Management and Business stakeholders.
Contribute to delivery of system enhancements that incorporate AI/ML to reduce manual effort and improve data quality.
Help launch automated workflows that accelerate cycle times and increase team productivity.
Assist in the development of dashboards and reporting that provide visibility into operational performance.
Build foundational product management skills while gaining hands-on experience in enterprise systems and intelligent automation.
What you’ll need to be successful:
- 3 years of experience in product management, business analysis, or system administration
- Salesforce experience
- Familiarity with enterprise systems such as Zuora, or Microsoft Dynamics; prior hands-on experience a plus.
- Interest in AI/ML, workflow automation, and process optimization.
- Strong analytical skills and ability to translate business needs into requirements.
- Excellent communication and collaboration skills, with eagerness to learn from senior product leaders and cross-functional partners.
- Experience in B2B SaaS or PE-backed environments a plus, but not required.
Here are just a few of the great reasons you should join our team!
- We are mission-focused and mission-driven to help bring worker home safe every Our training products and compliance platform help keep workers safe.
- Work with a global team! We have colleagues and customers across North America and overseas.
- Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
- Veriforce provides
- 100% paid employee medical and dental insurance
- Monthly contributions to Health Savings Accounts
- A 401(k) match that is immediately fully vested
- Outstanding time off benefits
- Paid time off for volunteer activities
- Remote work
All job offers will be contingent on successful completion of a drug screen and background check.
Canada only
